Thomas Brunner

Experience

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  Hotel Düsseldorfer Hof

  Oct 1985 - Dec 1987

  Assistant General Manager

  Elite 5-Star Hotel, 110 rooms, located opposite Government and Embassy district. Worked directly with the General Manger to manage all activities of the property including sales and marketing, profit/loss control, as well as all maintenance related duties. Managing assigned operations to assure optimum performance and continual improvement in the Key Areas. Participating in event preparation works. Assisting in HR matters including interviewing, hiring, training, assigning work and conducting performance appraisals. Overseeing all guest service functions to ensure corrective action is taken to resolve any guest complaints and ensure superior guest service. Show less

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  Interclub Atlantic Resort

  Feb 1988 - Nov 1993

  Assistant General Manager

  A property with 208 rooms, 21 bungalows and more than 40,000 sqm of subtropical garden, 2 large outdoorpools, multiple sports facilities, playgrounds, 2 restaurants and 3 bars.F & B Manager (02.1988 – 06.1989) - forecast, plan and control of ordering of food and beverages. Staffschedules, hygiene standards, safety standards, costing of menus, F&B budgets and reports.Operations Manager (07.89 – 10.91) - overseeing rooms department, human resources, housekeeping, security, public relations, food service, sales and finances, as well as property maintenance. Dealing effectively with guests to ensure they are satisfied with their stay.Assistant General Manager (11.91 – 11.93) - responsible to assist in the overall operations of the resort.Monitoring and advising on all finance related matters, sales, marketing, IT and project management. Specialfocus on guests’ satisfaction, coordinating event planning and proper implementation. Reporting to the General Manager. Achievement: Positive and successful career development throughout the entire period. Show less

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  Akasaka Prince Hotel

  Mar 1993 - Nov 1996

  Assistant General Manager

  Luxury 5-star hotel, property with 761 rooms, large banquet halls and multiple F&B outlets. Assisting theGeneral Manager on all operational issues. Carrying out hospitality market- & feasibility studies. Assisting in all finance related matters. Assigned to manage all guest services for VIP clients and Government officials. Overseeing handling of F&B at banquets, meetings, conferences, etc. Cooperate with restaurant and bar managers. Reporting to the General Manager. Achievement: Successful contribution to continuously increase customer satisfaction, especially to VIP guests and Government officials. Show less

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  Dongguan Hotel

  Jan 1997 - Dec 1997

  Director of Operations

  (1 yr fixed-term)Leading the operations of this 5-star luxury hotel with 169 rooms, 3 restaurants, large meeting rooms and banquet facilities during opening period. Special focus on accounting, hygiene standards, customer services and IT department. Coaching the department heads. Advising and assisting on creating superior customer services. Fixed-term employment, mainly to fine-tune and implement operational procedures and to conduct qualified training of employees. Reporting weekly to the Vice President. Achieved all targets set to be completed to the fullest satisfaction of top senior management. Show less

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  Tianhe Garden Hotel

  Jan 1998 - Dec 2003

  Hotel General Manager

  Managing all operations of this 5-Star 150 rooms property on a daily basis assuring optimum performance and continual improvement in guest service, employee professionalism and performance, sales/marketing, property appearance and profit. Focused on achieving optimal guest satisfaction and a good working environment to attain all set objectives. Managing all department heads. Determination of the workforce, recruitment and hiring of new staff, supervision of sufficient introduction, execution of performance reviews and training of staff. Profit and loss accountable. Budget planning and quarterly forecast. Reporting to the owners on a monthly basis. Achieved with the teams public Awards for “Best Hotel Service Guangdong” in 2001 and 2002. Show less

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  WH Group

  Jan 2004 - Jan 2007

  Director Sales & Marketing / Advisor to the Board

  Privately held group of companies with diversified interests in various industries (FMCG, Hospitality,Property Development). Initially management of sales and marketing activities for the F&B division. Planning and control of inventory and distribution throughout the region. Profit and Loss accountable. Thereafter spearheaded renovation and reorganization of the company’s Hotels in Thailand and leaded the pre-opening phase of their new luxury hotel and 4-storey retail shopping mall in Shàntóu / P.R. China. Negotiations with Government authorities, architects, engineers, suppliers and Government officials. Managing local and foreign employees. Advisory service to the Board of Directors. Reporting bi-weekly to the Board of Directors. Achievement: Renovation works and reorganization of both hotels on time and on budget. Successful with the other projects to the fullest satisfaction of the Board of Directors. Show less

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  Masangcay Hotel & Resort

  Feb 2007 - Feb 2010

  Hotel General Manager

  Elegant holiday resort in Philippines with 36 bungalows and 50 rooms, two restaurants, two bars, outdoor swimming pool, gym and multiple sports facilities. Managing the overall property operations, leading all department heads and proactive hands-on involvement in creating and increasing guest and club member satisfaction. Planning and implementing sales promotions and events. Created and implemented emergency contingency plans. Profit and loss, budgeting and forecast. Focused on achieving quality Customer Service. Reporting to the representative of the group of owners on a bi-weekly basis. Achievement: Significant growth in profit year on year, increased customer satisfaction with high return rates. Show less

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  Condor Asia Group

  Mar 2017 - Feb 2019

  Directing all operational procedures in Thailand and Cambodia, occasionally in Hong Kong. Orchestrating IT, human resources, accounting and administration with full P&L responsibility. Coaching and advising owners and management of top ranking luxury hotels, resorts and restaurants on all sorts of operational issues. As per March 2012 also appointed as C.E.O. of Condor Asia Entertainment Group, managing all related business in 6 South-East Asian countries. Event management, public events, corporate and private events. Relationship building with decision makers at local Hotels, Resorts and Restaurants, as well as with Government officials, VIP guests and clients at various events and functions. Reporting to the Board of Directors. Show less

  • Managing Director Cambodia & Thailand

    Mar 2010 - Feb 2019

  • Advisor of the Board of Directors

    Mar 2017 - Feb 2018
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  Blue Moon Pig Farm

  Jan 2019 - Aug 2019

  Pig Farmer

  After decades of happy hospitality business I established a large pig breeding farm in January 2019 . . fully hands on in all areas of business 😁Blue Moon Pig Farm The swine fever virus killed the entire herd of pigs in August 2019. A disastrous total loss!

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  Blue Moon Pig Farm

  Jul 2022 - now

  Chief Executive Officer

  Pig breeding farm, sales of life stock