Luke Slater

Experience

• 

  Paulet High School & 6th Form College

  Sept 2014 - Sept 2015

  Apprentice ICT Technician

  Maintaining the school network, so that it runs smoothly Managing the RM Management Console Managing and developing the CC4 network (Community Connect 4) Assigning software to the curriculum network and admin network Update user profiles dailyProvide teaching of IT to members of staff and students Asset all of the hardware equipment using ParagoUse a ticket system to log calls and respond to tickets when a call has been raised Configuring software on the networkMaintain the network from any anti-malware or viruses Technical troubleshooting for hardware and software components Installing software and hardware components Escalating calls to our SLA if we didn't have the sufficient equipment to do the job Update all standalone laptops within the business Change the back-up tapes for all the servers within the business Check the servers in the morning and afternoon Regular server upgradesDeliver an outstanding IT service to the members of staff and students Manage time to complete tasks accordingly Show less

• 

  The National Brewery Centre

  Aug 2015 - Nov 2019

  After successfully being promoted to Assistant Catering Manager from being a supervisor, my main job role entails, is working alongside the other Assistant Catering Manager and the operations manager to run the Brewery Tap Bar and Restaraunt.My job role includesActing as duty manager when needed Setting up, running private events and our own eventsSetting up conference rooms and delivering a first class customer service. Managing the Brewery Tap Bar Cellar, which includes changing kegs and casks, daily cellar cleaning, line cleaning, weekly cellar plansManaging the Sunday Carvery on a regular basis. Show less In the heart of the National Brewery Centre, we have a fantastic department and a beautiful modernised bar and restaurant. The Brewery Tap. This unique bar and restaurant publicises itself to engage the people of Burton to understand the brewing heritage of Burton Upon Trent, by showing this, we have a bright-coloured bar with 6 beautifully brewed onsite cask ales from the Heritage Brewing Company, furthermore, to this we also have two guest ales from Local Micro-breweries within the Staffordshire Area. Now being promoted to Food and Beverage Supervisor and Cellar Supervisor at The National Brewery Centre My duties since being promoted, is to engage with the Catering management team, but also to support the catering team with their needs. My role Includes- Supporting the staff and manager to deliver a successful catering department- Event preparation, especially for (Weddings, Christmas Parties, music events, corporate,) - Setting up meeting rooms, and function rooms prior to our events - Opening up and closing down - Health and safety within the business - General admin work - Managing the team to deliver specific jobs across the room - Cellar Manager - I look after the cellar and undertook the general duties - Changing Kegs and Casks, Line cleaning, Cellar Maintenance and Cask Orders - To be point of call for any help or enquiries Show less Since working at The National Brewery Centre in conjunction with the Brewery Tap Bar and Restaurant, which is the department I work in, I have successfully undertook many tasks independently to show to my manager the skills I can deliver. I can successfully: Set up and prepare our function rooms for many corporate events or for special functions e.g. weddings. I can deliver a good food and bar service by managing time from taking orders to bringing the food to the table To show strong and professional communication in a working manner To push the business forward to bring in new people To manage staff whilst there are functions on, give staff certain jobs for the day My proudest part of the job is how I manage the cellar at the Brewery Tap: The responsibility of cleaning all the Cask and Ale lines in all three bars, Marquee, Main Bar, Worthy To Clean the cellar everyday. To test all kegs and casks before serving To understand the knowledge of where the ales are from and what hops are used The ability to rack, peg and tap casks in a according manner. To maintain both the bar and the cellar in accordance with the business policy Show less

  • Assistant Catering Manager

    Apr 2018 - Nov 2019

  • Food And Beverage Supervisor and Cellar Supervisor

    Nov 2016 - Nov 2019

  • Barman

    Aug 2015 - Nov 2019
• 

  Branston Golf & Country Club

  Nov 2019 - now

  It is a privilege to take on my new role as Clubhouse Assistant Manager working directly under the Clubhouse Manager. I am keen to develop our staff skills through training sessions and 1:1 sessions. Also taking on rota duties, recruitment and delivering exceptional customer service to our members/customers. After successfully being promoted to Assistant Junior Manager, my role is about working in partnership with the Clubhouse Manager to deliver the highest standards of Customer Service. We’re very proud with what we do and making our members feel at home is important to us. As well as looking after our members, I am the point of contact in Staff Training, Rota Management and building new relationships with potential corporate clients. Now after moving on from The National Brewery Centre I have now took on a new role as a Catering Supervisor at Branston Golf and Country Club. My role entails working along side the Clubhouse Manager running the days business which will feature golf and corporate trade, plus Restaraunt trade. Also working at some of their big events that they have throughout the year e.g fireworks night. I’ll also be in charge in setting up rooms, managing a team of staff.

  • Clubhouse Assistant Manager

    Aug 2022 - now

  • Junior Assistant Manager

    Sept 2021 - Aug 2022

  • Catering Supervisor

    Nov 2019 - Sept 2021