Mark Taylor

Experience

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  PFS Computer Consultancy (Sussex) Ltd

  Aug 1993 - Nov 1995

  Analyst & Developer

  Responsible for leading the development and full life cycle relationships with a number of key clients.

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  Caudwell Group

  Nov 1995 - Jun 1999

  Analyst & Developer

  Responsible for leading the development of enterprise-wide IT systems, POS and support infrastructure.

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  George S. Hall Ltd

  Jun 1999 - Jun 2000

  IT Infrastructure

  Responsible for leading development of systems and IT/IS infrastructure, supporting business growth.

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  4u Ltd

  Jun 2000 - Jan 2005

  IT Manager

  Responsible for all aspects of IT management, delivering business-critical IT/IS services to 100+ staff.

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  Dextra Solutions

  Jan 2005 - May 2005

  IT Manager

  Responsible for leading the effective consolidation of IT teams & systems from 4u Ltd to Dextra Solutions.

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  Caudwell Communications

  May 2005 - Mar 2006

  IT Manager

  Responsible for IT management within a division of Caudwell Group, controlling systems and support. Led the development of procedures, standards and guidelines for the delivery of critical IT/IS services.

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  Pipex

  Mar 2006 - Sept 2007

  IT Development Manager

  Following acquisition of Caudwell Communications by Pipex, appointed responsible for all aspects of IT development management, supporting introduction of new solutions. Oversaw the activities of 4 developers.

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  Tiscali

  Sept 2007 - Aug 2008

  Head of Development (Acting)

  Following acquisition of Pipex Homecall by Tiscali, appointed responsible for restructuring and consolidation of 6 legacy teams, supporting 40 key systems, into a single structure to then be outsourced. Oversaw the activities of 22 staff over diverse locations including Lancashire, Hertfordshire, Buckinghamshire & India.

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  Patni Computer Systems Ltd

  Aug 2008 - Sept 2008

  Head of Development (Acting)

  Following outsourcing of IT functions to Panti, responsible for knowledged transfer.

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  APC Overnight

  Sept 2008 - Mar 2012

  Head of IT

  Responsible for the support and development of systems to support the APC’s nationwide overnight courier network through its 120 partner depots. Oversees the activities of 13 staff and responsible for a £1m annual budget. Responsible for 1200+ mobile devices.

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  Ipes

  Jun 2012 - Jul 2012

  Senior .Net Developer (Contract)

  Responsible for maintenance and development of a bespoke fund management system.

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  Envirofone

  Jul 2012 - Aug 2015

  Head of IT

  Responsible for the support, design and development of systems to operate the Redeem Group websites and line-of-business systems to process second hand mobile phone through testing, payment, warehousing and bulk sales. This included the development, maintenance and support of the Envirofone brand of websites.

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  Red Folder Consultancy Ltd

  Jul 2012 - now

  Director

  My services include:• Consultancy & Coaching on getting better ROI• Team leadership• Software Development

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  Travelbag

  Oct 2015 - Aug 2016

  Lead Developer (Contract)

  Provided interim leadership to a cross-functional team responsible for the Travelbag eCommerce websites.Key activities:• Transformed disillusioned, leaderless group of individuals into a highly productive collaborative focused team. • Introduced Agile based practices & processes – including 2-week sprints, Automated Acceptance Tests, Scrum style planning & Pair/ Mob programming. Rejuvenated legacy Unit & Regression testing practices.• Part of a system consolidation steering group. Show less

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  Betfred

  Sept 2016 - Apr 2022

  Technical Consultant (Contract)

  Provided technical implementation and troubleshooting services across various assignments.Key activities:• Bridged technical and procedural gaps between development and operations teams, addressing critical challenges previously managed by the outgoing CTO.• Provided architectural support and drove platform transformation efforts, resolving technical roadblocks and modernizing systems.• Reorganized and revitalized a failing Agile team, enabling successful delivery of a new website and improving team performance.• Represented Betfred in an industry steering group on customer self-exclusion, contributing technical expertise to align with regulatory standards.• Maintained critical legacy systems two years past expected decommissioning, ensuring operational continuity and implementing enhanced compliance measures. Show less

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  BBC

  Apr 2022 - now

  Principal Software Engineer

  Migration of Newsround, CBBC, CBeebies, BBC Teach and Tiny Happy People to strategic BBC platform.Key activities:• Led technical investigations and code changes, enabling feature consistency and alignment with a shared development roadmap.• Established team practices and operational frameworks as the team expanded, providing leadership and guidance on migration strategy and ways of working.• Acted as the technical authority, ensuring smooth integration with the shared platform.• Recognized by stakeholders for technical expertise and strategic contributions to the project's success. Show less