Alfishar Frizan

Experience

• 

  PT. Mastersystem Infotama

  Jan 2005 - Dec 2005

  System Engineer

  • I-Cons (Integrated and Centralized On-Line System) in PT. Bank Negara Indonesia 46, Tbk Branches throughout Indonesia Including survey, Install new O/S (Windows XP and Windows 2003 Server) Domain Controller, Antivirus, SUS and Application Server and its clients applications, and configure Cisco Router and Switch • e-Mas (Enterprise Mandiri Advanced System) Implementations in PT. Bank Mandiri, Tbk Branches throughout Indonesia, including survey, migrating O/S (Operating System) from Windows NT 4.0 Server/Client to Windows 2000 Server/Professional- Performing designing, installation, maintenance and troubleshooting in Computer System and Networking.- Maintenance and troubleshooting in Computer System and Networking. Show less

• 

  PT. Asaba Computer Centre

  Jan 2006 - Aug 2006

  Field Engineer
• 

  PT. Mastersystem Infotama

  Sept 2006 - Nov 2012

  System Engineer & Helpdesk Engineer

  - Accept and follow up complain from customer like acceptance damaged of personal computer, notebook, server, switch, router, ups.- Perform as the first point of escalation for customers IT incidents, requests or changes.- Responsible to resolve the contact or refer the contact to the appropriate resolution group to the established operating level agreements and quality standards.- Integrated Router 2800 Series in PT. Lonsum Indonesia – PT. Excelcomindo Pratama,Tbk- Installation featured of Windows Server 2008 (RODC and WSUS) in PT. Bank Central Asia- Active Directory Users and Computers in PT. Bank International Indonesia- Installation Microsoft Outlook 2007 and OCS (Office Communicator System) in PT. Adira Finance- Integrated Router 3500 series, Switch and WAAS (Wide Area Application Service) in PT. Bank Central Asia.- Installation Cisco Telepresence CTS-500 Series in PT. Telkom Indonesia- Installation Ms. Exchange Server 2010 in PT. BSP (Bakrie Sumatera Plantation)- Active Directory Users and Computers in PT. Garuda Indonesia- Active Directory Users and Computers, Installation featured of Windows Server 2008 (RODC and WSUS) in PT. Bank Sumselbabel Show less

• 

  PT Bank Panin Tbk

  Nov 2012 - Oct 2018

  Biro Teknologi & Informasi

  - Maintenance AntiVirus Sophos all of Branch and Head Office and keep it always update- Maintenance services Sophos always keep running using Dell Kace- Patching Windows Server, Install/uninstall programs all endpoints using Dell Kace.- Maintenance WebSophos proxy internet.- Install OS, Maintenance Server Backup and Server Production Branch.- Unblock and block USB user by request form- Make reporting monthly for Services Sophos antivirus, admin local, access USB.- Installed Finger Print and Pinpad for Branch- Upgrade version of CBS Teller including Database SQL- Active Directory Users and Computers - Migrate QMail to Exchange Server 2013 Show less

• 

  Sumitomo Mitsui Banking Corporation

  Oct 2018 - Jan 2019

  Assistant Manager - IT Operations

  - Maintenance DR (Servers and clients) - Support T24 (Backup & Restore) - Support VDI- Support VMware- Support Bloomberg and Cogensis

• 

  PT Bank BTPN Tbk

  Feb 2019 - now

  Assistant Manager - System Administration Management

  Conduct execution of making / changing user access and setting parameters in accordance with applicable regulations as well as being the coordinator for the SAM processing Authorizer Team to support operational both in the Branches and Head Office