Lauren Potvin

Experience

• 

  David's Bridal

  Jan 2004 - Jan 2010

  Senior Sales Consultant
• 

  Beth Israel Deaconess Medical Center

  Jan 2009 - Jan 2010

  Organizational Development Intern
• 

  MEDITECH

  Jan 2010 - Jan 2012

  Senior Application Specialist

  • Pharmacy Software Training and Integration: Oversaw customization training for Pharmacy Meditech software across 20 sites, integrating pharmacy operations with healthcare workflows and objectives.

• 

  Health Data Specialists, LLC

  Jan 2012 - Jan 2015

  Consultant

  • Meaningful Use Compliance: Led IT projects for hospital adherence to Meaningful Use Stages 1 & 2, ensuring compliance and improving healthcare quality and patient outcomes.• Application and Vendor Integration: Acquired, built, and launched new applications and third-party vendors, serving as the primary trainer and support provider for new systems.

• 

  HCTec

  Jan 2015 - Jan 2015

  Consultant

  • Epic User Access Management: Oversaw Epic user access for 12,000 employees at Brigham & Women's Hospital, collaborating with over 200 department managers to validate access permissions.• Learning Management System Administration: Served as the System Administrator for Health Stream, enhancing training and compliance.

• 

  Hebrew SeniorLife

  Jan 2015 - now

  • EHR Project Leadership: Led a $6 million Electronic Health Record (EHR) project, unifying six facilities into a single system, impacting long-term chronic hospitals, skilled nursing, outpatient practices, and services.• Stakeholder Collaboration: Cultivated effective relationships with senior leadership, stakeholders, 10 consultants, and over 25 vendors, coordinating efforts across 30 project teams without direct authority.• Budget and Vendor Management: Oversaw budgeting, vendor negotiations, device management, and invoicing, ensuring fiscal responsibility and operational efficiency across projects.• Server Maintenance and Disaster Recovery: Developed and implemented server maintenance, downtime, and disaster recovery protocols to ensure system reliability and minimize impact.• Strategic Planning and Committee Involvement: Actively participated in strategic meetings, steering committees, and councils, contributing to prioritization and action plan development for organizational initiatives.• Medication Reconciliation Implementation: Spearheaded the deployment of MEDITECH medication reconciliation applications, broadening expertise across nursing, pharmacy, lab, radiology, and order entry systems.• Professional Development and Mentorship: I enhanced the IT team's capabilities by mentoring peers in system integration and workflow optimization, fostering a culture of continuous learning.• Infection Control and Lab Integration: Optimized infection control processes and lab integration, significantly contributing to patient safety and care quality through improved antibiotic notification processes.• Outpatient Clinic Development: Played a crucial role in the technical team for the creation and launch of a new outpatient memory health clinic, serving 758 unique patients over 7414 visits, generating approximately $900k in annual clinical revenue. Show less • In-House Laboratory Development: Played a pivotal role in the establishment of an in-house laboratory, integrating it with the Electronic Health Record (EHR) system. This involved guiding the strategic planning, technology selection, and workflow integration for multiple analyzers to enhance diagnostic capabilities and patient care efficiency.• System Performance Optimization: Facilitated software updates, migrations, and maintenance activities, enhancing system performance and functionality across multiple healthcare systems.• Technical Project Management: Led key IT projects, including EHR system updates and laboratory information system management, ensuring smooth transitions and system functionality.• Medication Management System Upgrade: Spearheaded a $1.5 million project to transition to Omnicell dispensing machines across all Long-Term Chronic Care floors, significantly enhancing medication management and safety. This strategic initiative replaced outdated pharmacy medication blister packs with advanced automated systems, streamlining dispensing and inventory management processes. Show less

  • Information Technology Supervisor

    Oct 2024 - now

  • Project Lead

    Jan 2019 - now

  • Clinical Informatics Analyst III

    Jan 2015 - Jan 2019