Feres Rahmouni

Experience

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  PLUG & TEL

  Jun 2018 - Sept 2018

  Business Developer

  - Drafted and managed contracts and orders.- Implemented standardized procedures and streamlined business processes.- Conducted lead generation for French-speaking market.- Developed and executed marketing strategies.

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  PLUG & TEL

  Jan 2019 - Apr 2019

  Network & Systems Administrator

  - Supervised and deployed servers using EyesOfNetwork.- Established a system for reporting incidents.- Maintained and organized the ITSM inventory.- Administered servers using ESXi and VSphere.

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  PLUG & TEL

  Feb 2020 - Aug 2020

  Business Intelligence Consultant

  - Implemented a comprehensive open stack business intelligence IS visualizing VoIP data using Time-Series technology: Grafana, InfluxDB, Prometheus, which reduced response time from several minutes to hundreds of milliseconds.- Analyzed call traffic providing insights on profitability, capacity as well as identify clients which saturate systems.- Established an alerting system integrated with MS Teams and mailing server.

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  VERMEG for Banking & Insurance Software

  Oct 2020 - Sept 2022

  Business Analyst

  Working on AgileREPORTER: an end-to-end solution that automates the generation of regulatory reports from the capture and consolidation of data to the computation and submission to regulatory authorities.- Designed and implemented functional requirements for the automation of regulatory forms.- Collaborated with Subject matter experts by resolving complex critical defects and implementing regulatory changes.- Designed and owned multiple productivity enhancing tools, including an automated conversion utility for validation rules.- Migrated and administrated the internal software development environment by designing the global architecture which amplified the server’s performance.- Created and maintained documentation for clients and internal use. Show less

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  Wolters Kluwer - Financial Services Solutions

  Nov 2022 - now

  Business Systems Analyst