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Omkar Jagtap

Omkar Jagtap

Service Agent

Followers of Omkar Jagtap2000 followers
location of Omkar JagtapMumbai, Maharashtra, India

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  • Timeline

  • About me

    Learning Data Science | Python, SQL, Tableau | Exploring Insights & Machine Learning | Operations Analyst Intern at upGrad 馃搳馃殌

  • Education

    • Lithan EduCLass

      2020 - 2024
      Pearson BTEC level-5 HND in Application development, Full Stack Web Development Computer Science

      HTML5 路 JavaScript 路 Microsoft Power BI 路 Cascading Style Sheets (CSS) 路 Java 路 Project Management 路 Full-Stack Development 路 React.js 路 Database Design 路 MySQL 路 Prototyping 路 Spring Boot

    • D P Bhosale College Koregaon satara

      2018 - 2020
      Science science

      Activities and Societies: win state championship karate Satara

    • WEMA ENGLISH School

      2008 - 2018
      Primary school Science

    • University of Roehampton

      -
      Bachelor's degree, Computer Science

  • Experience

    • Cogent E Services

      Nov 2022 - Aug 2023
      Service Agent

      As a service agent at Cogent, I excel in resolving customer concerns and queries, maintaininghigh-quality service, and contributing to process improvements. Additionally, I have experience inhandling both inbound and outbound calls, and I am currently involved in the process ofDomino's, where my expertise in BPO and effective communication helps convert potentialcustomers into satisfied clients, ensuring positive outcomes for both customers and the company.

    • Hashtag Systems Inc

      Feb 2023 - May 2023
      UI Developer Intern

      As a UI Developer Intern, I successfully developed and delivered a project that adhered to a givenlayout image. This project included creating a visually appealing user interface, ensuringseamless navigation, and making the webpage responsive across all devices. Throughout myinternship, I utilized my strong knowledge of web development technologies such as HTML, CSS,Bootstrap and basic Javascript to create a functional and user-friendly webpage.

    • Hexaware Technologies

      Feb 2024 - Apr 2024
      Service Executive

    • UpGrad

      Apr 2024 - now
      Operation Analyst Intern

  • Licenses & Certifications