David Le

Experience

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  Lix Detergent Joint Stock Company

  Apr 2004 - Apr 2005

  Electrical Technician

  · Do technical support, troubleshoot, maintenance, installation machines/equipment at factory· Do routine safety checking, daily, weekly report.

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  SK Telecom

  Sept 2005 - Dec 2007

  Customer Service Officer | HCMC | www.sk-telecom.com

  · Consult to customers about VAT services and company products.· Responsible for call charge collection & bad debt.· Support sales and marketing team to develop market.

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  SolarBK

  Apr 2009 - Mar 2010

  M&E Engineer | HCMC | www.bk-idse.com

  • Design the solar – wind turbine system for Truong Sa sprately.• Manage team to install the renewable system at Truong Sa.• Responsible for R&D company’s products.

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  Mettler-Toledo International, Inc

  Apr 2010 - May 2013

  Customer Service Engineer (Industry Divison) | Vietnam | www.mt.com

  · Do technical support & troubleshooting to industrial weighing/scales system/devices and ex-products as tank, hopper, floor and truck scale…etc.· Manage CS operation (industrial division) in south Vietnam.· Manage service sales & develop business (industrial division).· Mange & update service activities on system. · Work with Asia team & Europe to develop and launch new products or training. · Maintain good relationship with customers.

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  Orbotech

  Jul 2013 - Feb 2015

  Customer Support Engineer | South East Asia | www.orbotech.com

  · Manage CS operation in south Vietnam.· Provide technical support as installation, troubleshoot, maintenance, training…as Laser Direct Imaging-LDI (Paragon Series), Inkjet Printer (Sprint 100, Sprint 100IS, Sprint 120), AOI (Discovery) & Photo Plotter (LP7008).· Do installation, optimization, adjustment Coherent Laser system (8W,16W @355nm) and perform optic align.· Travel to support customers in Thailand & Vietnam.· Work with R&D team in Europe to develop or enhance machine/devices.· Maintain good relationship with key customers.· Manage spare part stock & parts consumption.· Do weekly, monthly report on company system.· Do monthly MTTR, MTBF and schedule meeting with customers. Show less

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  Artnet Protech Pacific Limited (Branch of Artnet Pro Inc, USA)

  Mar 2015 - now

  Regional Manager, Asia Pacific

  Artnet is professional company to provide wide range of PCB manufacturing solutions as:To sell used ORBOTECH Machines- Laser Direct Imaging (4W,8W,10W, 16W Laser) Systems and options (Automation)- Automated Optical Inspection (Discovery, Fusion)- Photo Plotter (LP9008, LP9, LP7008)- Legend Inkjet Printer (Sprint 120, Sprint 150, Sprint 200, Sprint 200Flex)To provide Technical Support:- Installation, Troubleshooting, PM, Relocating and Upgrade.- Providing all types of spare parts (OEM) for LDI, AOI, Plotter, Inkjet. Machine Rental Service:- LDI - Plotter- AOI- Legend Inkjet Printer---------------------------------------------------------------------------------------David's experiments:- Develop business in Asia and other regions as long as we would like to introduce ourself and to be trusted partner with PCB manufactures.- Mange customer support operation mainly in Asia/Australia and other areas if required as USA/Brazil/Europe.- To be qualified as Laser Direct Imaging and Silkscreen (legend inkjet printer) Expert:- Well known and hands on Coherent laser 4-16W @355nm wavelength.- Well knowledge Direct Imaging and silkscreen processes as long as improve/troubleshoot defects/printing quality/throughput/performance.- Experience to work with another PCB manufacturing solutions as AOI, Photo Plotter and Genesis. Show less