Luke Ng Yee Jien

Experience

• 

  AIESEC in Malaysia

  Apr 2019 - Feb 2021

  - Consulted 16 AIESEC chapters on best recruitment practices and strategies - Planned for national recruitment drives and ran strategies to ensure optimum capacity. - Lead a team of 4 to play a strategic role to facilitate the membership learning and development experience of over 60 members - Coaching team leaders to improve their team performance and wellbeing with data analytics and insights - Implemented performance management systems to ensure productivity of membership Managed internal communication channels and campaigns on social media, creating engaging content and hosting events.

  • Entity Support Team - Recruitment Consultant

    Aug 2020 - Feb 2021

  • Vice President of People Management

    Feb 2020 - Feb 2021

  • Member of Internal Communications

    Apr 2019 - Jan 2020
• 

  ICUBE International

  Mar 2021 - May 2021

  Tech Consultant

  • Performed machine learning and data analysis on direct messages received • Used Power BI to construct visualisations • Designed solutions to reduce the number of inquiries received

• 

  Sunway iLabs

  May 2021 - Oct 2021

  Junior Application Developer

  • Adding functionality and fixing bugs in the application• Improving usability and visibility of user interface elements

• 

  DHL IT Services

  Jan 2022 - Mar 2022

  Intern in Production Services, Telecoms and Operations

  • Monitoring network devices and resolving alerts raised.• Providing support to colleagues with network-level issues.• Performing level 1 troubleshooting and escalating to the appropriate teams.

• 

  CrimsonLogic Pte Ltd

  Apr 2022 - Jan 2024

  • Acting as the primary network support for multiple projects, consulting different stakeholders on network infrastructure and services.• Ensuring network security and managing multiple firewalls• Designing and deploying scalable and cost reducing network architecture. • Stationed in Singapore HQ office for a period of 3 months, gaining exposure to network design and architecture. • Assisting in network infrastructure upgrades, ensuring seamless transition to latest technologies while minimizing downtime.• Collaborating across multiple teams to fulfill customer requirements.• Learning about key networking concepts and shadowing lead engineers.

  • Network Engineer

    Apr 2023 - Jan 2024

  • Malaysia Technology Associate - Network Engineering

    Apr 2022 - Apr 2023
• 

  Deloitte

  Feb 2024 - now

  Cloud Network & Security Engineer