Lynn Miller

Experience

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  Pharmatech Staffing Inc

  Feb 2004 - Aug 2007

  HR/Payroll/Contractor Management

  • Work directly with recruiting manager & candidates to build a positive foundation of the employee experience by taking ownership of the candidates once they have accepted their offer• Onboarding of all temporary contractors and permanent hires including I-9 & W-4, background checks • Ongoing records management for 150+ employees• Weekly time sheet monitoring and payroll processing for employees through Paychex online • Management and operation in proprietary Human Resources system • Corporate accounting using QuickBooks– all entries and reports• Accounts Receivable/Accounts Payable• Process billing/invoicing for 100+ Clients• Process tax payments, quarterly tax filings, conduct monthly bank statement reconciliations Show less

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  Self-Employed

  Aug 2007 - Oct 2019

  Retirement Plan Sales Assistant

  • Analyze current 401(k) cost structure & 408(b)(2) to see if a change in vendor is warranted • Support retirement plan sales by preparing investment comparisons of current & proposed fund menus• Review current 401(k) Basic Plan Documents and SPDs for plan provisions verses desired provisions• Conduct online research to locate new financial advisors for relationship development by sales • Schedule territory rotation for RVP to maximize client meetings• Set up advisor events (Wine making, Top Golf) in territory securing funding from DCIO partners Show less

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  Conner Strong & Buckelew

  Oct 2012 - Dec 2017

  Client Service Associate

  (Rolling 3 Month Projects) • Provide member advocacy in a call center environment to client companies on the broker side during benefits open enrollment period• Research claims issues for employees by reviewing benefit plan documents, contacting vendors, physician offices and finally communication to the employees with the claim resolution• Vendor management for Voluntary, FSA/HSA and COBRA benefits• Communicate with employees of client companies to explain changes to available benefits, including Medical, Dental, Vision, FSA/HSA and other Voluntary Benefits Show less

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  Sun Pharmaceuticals, Inc.

  Oct 2019 - Dec 2019

  Total Rewards Associate (Contract Position)

  • Assist in implementation and ongoing service of 401(k), Health and Welfare Plans• Present benefits program to new and existing employees via face-to-face and Web-Ex meetings • Complete annual open enrollment process including drafting communications, hosting benefits fair, assisting associates with questions and testing software on benefits website, Plan Source• Work with HR Business Partners to ensure employee success and satisfaction with their Benefits Programs • Build vendor relationships via regular touch base meetings, utilize vendor & carrier websites• Track, monitor and streamline processes with Accounts payable for invoicing of self-funded benefits plans• Participate in 401(k) audit and Benefits Benchmarking Surveys 2019 Certificates of Completion in the following:• Intro to Pharmaceutical Compliance• Basics of PhRMA Code• Adverse Drug Event Reporting Responsibilities• HiPAA and Privacy Guidelines for Pharmaceutical Sales Representatives Show less

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  Benefit Consultants Group/Horace Mann

  Feb 2020 - Aug 2020

  Retirement Plan Implementation Specialist

  • Provide assistance to internal sales team to develop, onboard and nurture clients and brokers• Assist brokers, wholesalers and plan sponsors with plan design features and plan provisions• Independently and proactively drive plan setup process from start to finish, with minimal direction • Onboarding of new clients quickly and accurately while creating a positive experience for both the client and financial advisor • Utilize Relius for contributions/distributions, census, website uploads, enrollment forms • Establish plan on custodial platforms, ensure availability of funds in investment lineup • Work with internal teams to provide a smooth transition for ongoing service • Document all client and broker interactions in proprietary database • Provide meaningful participation and feedback in weekly departmental Level 10 meetings to ensure enhanced client experience, departmental improvement, and personal growth Show less

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  Ameritas

  Aug 2020 - Apr 2022

  • Dedicated point of contact to develop and nurture relationships with Plan Sponsors, Financial professionals and TPA’s • Manage a book of business including 110 retirement plans with $391,685,777 in assets and approximately 5,000 participants to ensure their plan is in compliance • Embrace Team concept and work with peers to service our Books of Business in a consistent manner using Microsoft Teams and Cisco Web-Ex• Monitor and manage workload and workflow in Salesforce to meet Service Level Agreements• Utilize Relius to assist Plan Sponsors with Plan documents and 5500 filings • Conduct Web demonstrations to Plan Sponsors and TPA’s of the Ameritas website • Member of Gallup Action Committee providing improvements to best practices • Participate in Emerging Leaders Roundtable, DEI and TPA Communications committee• Assist with Panel Interviews for Client Service Consultant Candidates. Show less

  • Regional Sales Consultant

    Feb 2022 - Apr 2022

  • Senior Client Service Consultant - Retirement Plans

    May 2021 - Feb 2022

  • Client Service Consultant - Retirement Plans

    Aug 2020 - May 2021
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  Deloitte

  May 2022 - now

  Lead, Resource Management Specialist - Government and Public Services Deployment

  - Deployment and daily support of approximately 450 professionals as they thrive and grow in the GPS Applied AI Talent Group at Deloitte. - Work with business leaders to deploy our workforce by aligning practitioners to roles that meet the needs of our external clients, develop our people and fulfill our strategic business initiatives. - Maintain a solid understanding of my assigned population’s technical toolkit, experience and career aspirations.- Collaborate with various Recruitment team members, Talent team members, and Performance team members throughout my practitioners career life cycle to optimize their talent experience. Show less