Taylor Johnson

Taylor Johnson

Courier

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location of Taylor JohnsonRaleigh-Durham-Chapel Hill Area

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  • Timeline

  • About me

    Managed Solutions Operations Lead at The Select Group

  • Education

    • University of South Carolina - Darla Moore School of Business

      2014 - 2018
      Bachelor of Science (BS) BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
    • University of South Carolina-Columbia

      2014 - 2018
      Bachelor of Science (BS) BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES 3.4

      Activities and Societies: President of Gamma Phi Beta, Dance Marathon Morale Team

  • Experience

    • Gignilliat, Savitz & Bettis LLP

      Feb 2018 - Jun 2018
      Courier

      Assists the attorneys by hand delivering documents to intended clients, court houses, and banks.Complies with attorney-client confidentiality when handling documents.Handles photocopying and document scanning duties along with managing correspondenceOrganizes filing cabinets, storage closets, and office supplies to best maximize time and efficiency.

    • Acquire

      Jun 2018 - Aug 2018
      Client Representative
    • Resolvit

      Sept 2018 - Feb 2021

      - Assists in the creation of client project and managed service RFI, RFQ and RFP responses to ensure responses are completed on time and are of a consistent quality. Builds and maintains a library of reusable artifacts to improve the efficiency of proposal responses.- Project manages the internal proposal response process to ensure timely delivery of all client project and managed services proposals- Monitors and reports on active project performance including maintaining Agile Sprint Metrics and Monthly QA Client Checkpoint feedback.- Creates and maintains project budgets with regular reporting intervals to Resolvit leadership, to help ensure the successful delivery of client projects. Details may include Estimate-At-Completion, deliverable/timeline re-planning, and run rate analysis.- Works with Resolvit consultants to produce end of project write-ups that can be added to SharePoint and used as quals during our business development process.- Project manages the onboarding of new and replacement cosultants to active client project and manged service teams, including US and Argentina personnel.- Maintains current project engagement paperwork including CSAs, SOWs, and Task Orders for new and renewal efforts.- Develops and maintains an SSD Teams operations board that includes the status of all open opportunities and the status of current projects- Manages and runs the annual/semi-annual client satisfaction survey process. Show less

      • Project Coordinator

        Sept 2019 - Feb 2021
      • Sourcing Analyst

        Sept 2018 - Sept 2019
    • The Select Group

      Feb 2021 - now

      • Project Manage the lifecycle of an RFP process from beginning to end.• Analyze and Interpret documents (RFQ, RFI, RFP) and requirements to prepare a Response Management Tracker and develop comprehensive response templates.• Communicate effectively with stakeholders from various departments.• Host recurring meetings to discuss best practices, schedules, and updates.• Make accurate and timely formatting, edits, and revisions to documents and adjust schedule, as required.• Manage and coordinate proposal sections to ensure compliance with client objectives and requirements while ensuring consistency with proposing a strategy and approach.• Lead the development of responses to requests for proposals/information, Statements of Work (SOW), past performance, and related information.• Prepare client scope and deliverables for review.• Ability to translate customer requirements and technical managed service offers into cohesive, comprehensive sales collaterals.• Search existing/past proposal documents and use appropriate research methods to obtain information and pertinent materials to write original text, management, past performance, and executive summaries.• Interview Subject Matter Experts (SMEs) and Subcontractor teammates to gather concepts, solutions, processes, approaches, and strategies to draft proposals, SOWs, RFIs, etc.• Maintain the proposal responses within SharePoint or other platforms as needed in an organized manner so that data can be retrieved rapidly for reused in other proposals as needed.• Lead by understanding the workflows and processes of the Solutions Development team• Train new team members on process and workflows.• Ensure that processes and workflows are documented and stored for easy access and quicker knowledge transfer.• Support and drive development and continuous improvement of best practices and templates, workflows/process, and platforms• Complete formal handoffs. Show less

      • Solution Development Operations Lead

        May 2024 - now
      • Managed Solutions Proposal Lead

        Feb 2021 - Aug 2024
  • Licenses & Certifications

    • Associate Professional in Human Resources (aPHR)

      HR Certification Institute - HRCI
      May 2019
  • Volunteer Experience

    • Student Fundraiser

      Issued by Girls on the Run International
      Girls on the Run InternationalAssociated with Taylor Johnson