Tom Morris

Experience

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  United States Marine Corps

  Feb 1975 - Feb 1982

  Coporal

  Avionics Technician on A-4M and A-6E Aircraft. Troubleshoot and service Radio Communications Systems, Electronics Countermeasures and weapons delivery systems. Preserve freedom for my country and fellow citizens, Repair Aircraft, Travel to Foreign lands, negotiate peace, eliminate obstacles preventing adherence to above.

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  GE Computer Services

  May 1982 - Sept 1995

  Network Engineer

  On site Desktop Support of PC's, Laptops, and periphrials.

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  Unisys

  Oct 1995 - Feb 1998

  Senior Field Engineer

  Provide Level 2-3 service support to Enterprise systems and desktop operations. Support Banks, Airlines and School Systems contracts. Train junior level technicians on customer service and troubleshooting methods. Build rack systems for Servers, back up power supplies and Network cabling switches. Pull copper and fiber optic cabling. Terminate connections, perform test and certification of finished cabling systems with Fluke analyzers.

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  Hospice of Palm Beach County

  Feb 1998 - Mar 2000

  Information Technology Manager

  Deployed and managed corporate Windows Server environment that included total of over 25 virtual and physical servers with Windows NT 4.0 later to upgrade to Server 2003 OS and 115+ desktops with primary Windows 98/XP OS. Designed and Implemented all new network/server hardware and managed administrators and Application programmers. Migrated applications off of Novell 4 to New Microsoft Base systems. Served as primary point-of-contact for all Data and Telecommunications and New technology requests. Ensured company compliance with Medicare requirements for efficient Billing. Maintain software licensing, and hardware inventory accountability. Configure and implemente network and server layouts, group policies, and new software packages, as well as security updates and patches for desktop and server infrastructure. Administered cooperate email and messaging systems. Accountable for remote access and remote user deployment. Implemented Cell phone technology for Doctors and Nurses and instructed users on usage practices and to enhance timely consultation of patients. Show less

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  Liberty Medical Supply

  Mar 2000 - Apr 2005

  Director of Information Technology

  Design, Implement Complex and Secure Network Technologies to facilitate Multi-teared Environment of Microsoft SQL and Unix databases. Provide Direction and vision to IT department for all Microsoft Operating Systems and Exchange Server Applications. Collaborate with Senior level Management to provide Information Technology solutions to various departments. Provide Subject matter expertise on systems to support call center operations to increase sales and productivity.

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  IBM

  Oct 2009 - Sept 2012

  Exchange Administrator

  Focus on Special Projects Management for Various Global Exchange Email Accounts. Collaboration with teams to Migrate from Exchange Server 2003 to Exchange 2007, 2010 and Cloud. Act as Security Focal for Multi-Layered Anti-Spam & Anti-Virus using Microsoft Antigen/Forefront, NEMX and Symantics WEB Solution Messagelabs.Act as 3rd Level Support to Junior Exchange Support Administrators. Assist in Design and configuration of Microsoft Exchange Services and systems. Provide Level 3 Service to over 500K Mailboxes.• Maintain and Develop strategies on Information Security for the Teams located at the Dubuque Service Center• Support Level 2-3 problem and change tickets for client server support operations for work involving problem determination and implementation of changes to hardware, software, applications or network systems. These tasks are not standardized and required independent thought and problem solving to resolve. Interaction with other teams is often required to solve issues• Work to standardize repeatable tasks and steps across multiple accounts within a pod or pool while providing coaching and mentoring to the junior team members. This frequently required creating documentation or scripts that can be used to solve the same problem in the future.• Team members participate once or more a day in cadence discussion on team performance. They discuss issues or challenges, and receive trouble-shooting input /advice from other team members. They may also discuss team performance trends. Team members may also separately interact and exchange information with members of cross-pool teams.90,000 plus Mailboxes Show less

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  Secure Mission Solutions

  Sept 2012 - Jul 2013

  Exchange/Active Directory Administrator

  Support SPAWAR Systems Center Atlantic. Systems and Applications Support for Active Directory, Exchange Server 2003, Blackberry (BES) Server Support, McAfee Ironmail Administration. Provide Tier three Service and Support for Server Application Systems on a global basis. Maintain service tracking through BMC Remedy IT Service Management Suite. Attend cadence meetings and work with teams to support contract. Provide Migration from Exchange Server 2003 to Exchange Server 2010. Migrate and Maintain 90K plus Mailboxes. Show less

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  KSH Solutions, Inc.

  Aug 2013 - Oct 2013

  Enterprise Systems Engineer

  Support SPAWAR Systems Center Atlantic. Systems and Applications Support for Active Directory, Exchange Server 2003, Blackberry (BES) Server Support, McAfee Ironmail Administration. Provide Tier three Service and Support for Server Application Systems on a global basis. Maintain service tracking through BMC Remedy IT Service Management Suite. Attend cadence meetings and work with teams to support contract. Provide Migration from Exchange Server 2003 to Exchange Server 2010. Migrate and Maintain 90K plus Mailboxes. Show less

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  Apex Systems

  Oct 2013 - Nov 2013

  Systems Consultant

  Contracted to Principal Financial to Assist in Migration of Exchange 2003 & 2010 to Exchange 2013. Create Scripts in PowerShell to migrate Mailboxes from one Version Exchange to 2013.

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  CDI Corporation

  Apr 2014 - Jun 2014

  Email & Collaboration Server Administrator

  Sub-Contract to IBM and the State of Georgia to Assist in the Migration of Netware users to Active Directory and Mailbox Moves from Groupware to Exchange. Utilizing Dell Quest Tools, and personal Knowledge.

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  Atos

  Aug 2014 - now

  Exchange Server & Active Directory Engineer IV, Messaging Subject Matter Expert

  Exchange Server and Office 365 Engineer. Exchange Versions : 2003-2016 + Office 365. Advisor on ADFS, DirSync / Azure AD Connect. Active Directory Engineer, Manage Archives with Enterprise Vault & Microsoft Online eDiscovery. Configure and deploy, Lync / Skype for business, Create Policies and Manage users and Mobile Devices via Intune . Document all Design and implementation. Provide tier 3-4 Support to Global support engineers for various clients. Create PowerShell Scripts for Provisioning, Setting Policies and Creating Automated task. Show less