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Serge Mutombo

Customer Service

56 followers

Minneapolis, Minnesota, United States

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Timeline
About me
Juvenile Correctional Officer at Department of Juvenile Justice
Education
- North Hennepin Community College
  2010 - 2013
  Associate of Arts and Sciences (AAS) Criminal Justice/Safety Studies
  Activities and Societies: Student Senate
- Metropolitan State University
  2014 - 2016
  Criminal Justice Corrections N/A
  Activities and Societies: None yet
- Hennepin Technical College
  2007 - 2010
  AAS Printing and Prepress Technology.
  Activities and Societies: Been a member of Student Senate in school for 2 years, and also served as Historian for one semester.
Experience
- Goodwill Easter Seals
  May 2006 - Jul 2006
  Customer Service
  Stocked, and sorted merchandise to bring in store, deface new goods.Dealt with customers either by telephone, electronically or face to face.Respond to customer inquiries and resolved customer complaints.
- Marshalls store
  Aug 2007 - Aug 2011
  Customer Service
  Customer service, stocking, salvaging, scan and stored merchandise, and prepare packages (merchandise) to be send in store.Work as an effective member of the productions team.
- Fedex Smart Post & Marshalls
  Jun 2010 - Aug 2011
  Parcel Assitant & Customer assistance
- G4S
  Aug 2011 - Aug 2014
  Security Officer
- American Security & Investigations
  Aug 2014 - now
  Security Officer
- Allied Universal Security / US Security Associetes
  Aug 2017 - now
  Security Officer
- Department of Juvenile Justice
  Sept 2020 - now
  Juvenile Correctional Officer
Licenses & Certifications
- Basic Juvenile Correctional Officer Training (BMJ14G)
  Department of Juvenile Justice
  Dec 2020