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Nada Shalabi

Nada Shalabi

Engineer Intern

Followers of Nada Shalabi629 followers
location of Nada ShalabiCairo, Egypt

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  • Timeline

  • About me

    NetOps Support Engineer II at Arrow Electronics

  • Education

    • Misr International University

      2016 - 2021
      Bachelor's degree Electrical, Electronics and Communications Engineering

  • Experience

    • Universal Advanced Solutions UAS

      Sept 2020 - Oct 2020
      Engineer Intern

      • Assisted in the deployment of fiber cables for FTTH and FTTX projects at Universal Advanced Solutions UAS in Cairo, Egypt.• Learned and implemented fiber transmission technologies to optimize network performance.• Collaborated with team members to ensure successful fiber deployment projects and enhance connectivity.• Developed skills in fiber technology, project management, and teamwork.

    • Dell Technologies

      Feb 2022 - Dec 2024
      NetWorker Support Engineer I

      • Provided technical support for Dell backup and recovery software NetWorker, resolving issues with databases like DB2, Oracle, and SAP Oracle, as well as vProxy.• Recorded and updated customer calls on the Customer Service Call Tracking Databases, ensuring timely and accurate communication with customers.• Ensured quality closures and escalated complex issues to resolve customer problems efficiently.

    • Arrow Electronics

      Dec 2024 - now
      NetOps Support Enigneer II

  • Licenses & Certifications