Dottie Spencer

Experience

• 

  Hewlett-Packard

  Dec 1990 - Aug 2009

  ASC

  Proactive support of XP disk arrays.

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  Centene Corporation

  Aug 2009 - Mar 2013

  Lead Storage Engineer

  Manage SAN environment consisting of Cisco directors and switches, NetApp v6280, XP24000, EVA8000, VLS9000, DD880, DD890, & ESL322e. Also provide administrative support of TSM 6.1 and 5.5. Project Management for large scale implementations such as SnapManager/SnapCreator for Oracle, SQL, and mySQL. Responsible for DR readiness and annual testing from a storage perspective.

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  Forest Pharmaceuticals

  Mar 2013 - Mar 2014

  Service Design Manager - Storage

  Provide daily managerial leadership for Infrastructure Storage and Data Protection team. Perform all management responsibilities including direct work efforts, set priorities, employee development, goal setting, raises, bonus allocation, hiring, corrective action, and termination. Responsible for procurement and budget management. ENVIRONMENT: EMC VMAX, VNX, DMX, Centera, Celera, Networker, DD880 & DD990, Cisco 9509, 9513, 9710, and Cisco UCS

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  Onshore Outsourcing

  Apr 2014 - Apr 2017

  • Provides daily managerial leadership for Software Development, Application Support, Data Services, and Infrastructure support teams. Performs management responsibilities including directing work efforts, setting priorities, employee development, goal setting, raises, hiring, corrective action, and termination. Develops the skills and competencies of consultants through training, empowerment, and developmental activities related to current and future roles. Responsible for overall solution delivery success and client satisfaction. Participates in the proposal development process as requested by sales team. Reviews and approves customer invoices. Show less

  • Director of Client Services

    Jul 2016 - Apr 2017

  • Practice Manager, Application Management and Maintenance

    Apr 2014 - Jul 2016
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  CoffeeTree Consulting and Services

  Apr 2017 - Apr 2020

  Vice President Delivery

  Provide leadership to the delivery staff of a start-up IT consulting and advisory services organization. Participate in pre-sales meetings, marketing planning, and hiring processes. Provided consulting services to the below listed clients while in this role.IT PROGRAM MANAGER | CENTENE CORPORATION| JULY 2019 – APRIL 2020Joined the IT Disaster Resiliency & Recovery team to be the liaison for application DR planning and testing.IT PROJECT MANAGER | IBM | MAY 2019 – AUGUST 2019Provided project management services for an international LAN refresh project including wired and wireless networking for Coco-Cola.IT PROJECT MANAGER | LAMB WESTON | APRIL 2017 – MAY 2019Provided project management services for multiple simultaneous infrastructure projects during the TSA separation of Lamb Weston from ConAgra. Project Management included requirements gathering, scope definition, budget creation and tracking, resource requests, schedule tracking, risk/dependency tracking, status reports, and project closure. Participated in the build of a new PMO organization within Lamb Weston. Show less

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  TEKsystems

  Apr 2020 - Apr 2021

  Program Manager

  Centene - SRO (Strategic Realization Office) and Disaster Resiliency & Recovery support· Project lead for the DR Capacity project; reviewing physical capacity of all tier 0, 1 and top 28 critical applications and making purchase recommendations for increased resilience· BIA DR tier alignment; compared current DR Tier against BIA results and met with the IT Owners to review assigned tier and adjust as needed based on BIA feedback.· Technical lead for Fusion implementation project; building the Fusion DR framework to house TRGs and App Matrix data· Planned and executed annual DR exercises· AOP 2021 liason for IT Operations & Services Show less

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  Centene Corporation

  Apr 2021 - now

  Manager, IT Portfolio Planning & Reporting Responsible for providing portfolio support for the IT End User support organization. Performs portfolio measurement and metrics, leads budget preparation, reporting and analysis activities. Led the deployment of ServiceNow demand, PPM and timekeeping deployments within IT. • Support organizational budget planning for 6 departments within the IT organization • Provides monthly reporting in actuals vs budget, capex spending, etc. • Established Portfolio Review Board (PRB) for monthly review of Project Change Requests and new project requests to ensure project execution stays in alignment with financial and labor capacity. • Provides guidance to project managers on project expenses • Prepares and analyzes reports for project budgets and for the overall organization's capital expenses. • Considered a trusted advisor in budget planning by the organizational leadership. • Works closely with Finance Leadership to ensure the IT Organization is able to provide timely information to meet company-wide goals. • Leads headcount planning with the functional managers in the organization; Prepares and analyses reports on headcount planned v actuals. • Established portfolio COE (Center of Excellence) for the IT Organizations to drive a consistent and thorough delivery model. Show less

  • Senior Manager

    Jun 2024 - now

  • Manager, Financial & Business Operations

    Apr 2021 - Jun 2024