Jalen McBride

Experience

• 

  Webster University

  Oct 2018 - May 2019

  Student Career Advisory

  Scheduled and notified students about professional development appointmentsRevised Resumes Assisted in organizing career events on campus

• 

  Webster University

  Feb 2020 - May 2024

  Assisted all first-year and transfer students with their transition to Webster University and tailor to their academic and personal success to graduationReported Title IX, Sexual Harassment/Sexual Assault, and Clery Act ViolationsCreated recreational activities for new studentsBalanced a budget for new activities for students Represent the Chancellor's Office at various events on campus with alumni and donors Troubleshot software and hardware across Webster technology worldwideRoute students, faculty, and staff to the various sectors in the IT department for further technological support

  • Connection Leader

    Jun 2020 - May 2024

  • Student Ambassador

    Jun 2020 - May 2024

  • Information Technology Service Desk Representative

    Feb 2020 - May 2024
• 

  NISA Investment Advisors, LLC

  Sept 2022 - now

  Support Analyst

  Serving on the End User Support team to provide quality customer service to members at NISA , collaborating with other IT Teams to ensure quality of services, and to make an positive impact on the overall health of the company by being the face of IT