Chris Moreau, PMP

Experience

• 

  United States Air Force

  May 1998 - Sept 2019

  Managed Aircraft Maintenance division with 122 personnel across four departments supporting 31 C-5 and C-17 aircraft valued at $7.8B and the only Major C-5 inspection facility in the Air Force. Established Standard Operating Procedures (SOPs) improving consistency, quality control, and compliance.• Project Manager for Jet Engine maintenance to demilitarized 75 engines, reclaiming $540K and realigning 16 technicians across 3 divisions, for a 13% increase in key capabilities.• Headed Lean / Continuous Process Improvement project to streamline aircraft landing gear process, eliminating 72 hours of mission impaired capability for every major C-5 inspection. Show less Managed Aircraft Maintenance division with 280 personnel across five departments supporting 18 C-5 aircraft valued at $4.8B within the busiest C-5 operation in the Air Force. Led all aspects of workforce forecasting, scheduling, training, development, accountability, safety, and quality assurance.• Established first-ever C-5 Aircraft Maintenance Unit at Joint Base McGuire-Dix-Lakehurst; managed 165 technicians across three divisions, achieving 11 of 12 strategic metrics within the first month.• Green Belt Facilitator for Lean Six Sigma event to re-engineer parts routing process, eliminating wastes by 54% and saving 212 non-mission capable hours per year. Show less Led 84 personnel, directed maintenance for 28 E-3 aircraft valued at $8.4B. Monitored and controlled all inspection and maintenance activities and coordinated with external supporting agencies for the requisition, repair, and disposition of aircraft parts and equipment.• Managed 50 major inspections, coordinating the timely repair of 21K discrepancies while improving the on-time completion rating by 10% over a two-year period.• Established alternate inspection and work / rest cycle during Operation IRAQI FREEDOM tasking, completing 6 major inspections in 13 days (17 days ahead of the standard). Show less Led 10 member maintenance team while managing the major inspection of 28 E-3 aircraft valued at $8.4B. Coordinated work area inspections and priorities and performed supervisory follow-up inspections ensuring quality maintenance.• Authored divisions Foreign Object Damage (FOD) and safety programs, reducing mishaps by 36% over a 12-month period, receiving recognition as best FOD program on Base 5 times.• Trained 14 journeyman technicians, securing 11 straight quality assurance passes and the division’s highest pass rate to date. Show less

  • Superintendent - Aircraft Maintenance

    Jul 2017 - Sept 2019

  • Flight Chief - Aircraft Maintenance

    Sept 2015 - Jul 2017

  • Production Superintendent- Aircraft Maintenance

    Jul 2010 - Sept 2015

  • Flight Chief- Military Training

    Apr 2006 - Jul 2010

  • Dock Chief - Aircraft Maintenance

    Jan 2004 - Apr 2006

  • Inspection Team Lead - Aircraft Maintenance

    May 1998 - Jan 2004
• 

  Verizon

  May 2019 - Jul 2019

  Field Operations Manager (Hiring Our Heroes Corporate Fellow)

  Led, motivated, developed, and coached Field Technicians responsible for installing, repairing, and maintaining outside plant copper and fiber services. Oversaw all aspects of safety, quality, performance, feedback, training, and labor relations.

• 

  Delaware Technical Community College

  Sept 2019 - now

  Led Information Technology projects, monitored project personnel while enforcing project management standards. Employed in-depth knowledge of industry and public sector methodologies ensuring the successful implementation of every project.• Managed $5.5M+ in Higher Education Emergency Relief Funds (HEERF) supporting technology upgrades across four campuseso Integrated 39 Hyflex classrooms providing simultaneous in-person & remote instructiono Upgraded 16 Boardrooms into immersive and collaborative video conferencing spaceso Transformed four conference spaces allowing for in-person events, live web streaming broadcasts, and recording studio quality productions• Steered DTCCs IT Strategic Infrastructure Assessment; 5-year transformation blueprint developed to improve organizational productivity and efficiency Show less

  • Director of Information Technology Strategic Planning

    Apr 2024 - now

  • Information Technology Project Management Team Leader

    Sept 2019 - Mar 2024