Joyce Snellings

Experience

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  Fazenda Lagoinha

  Jan 2015 - Jul 2019

  Business Administration Manager

  Manage farm crew member schedules and the agriculture team budget. Enrollment of new clients.Streamline and maintain communications with members, workshares, clients, and vendors. Supply inventorying and ordering. Planning and overseeing annual Seedling Sale and End of Season Sale, as well as other events as needed.

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  AlmavivA do Brasil

  Sept 2019 - Feb 2020

  Customer Service Representative

  Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.Remained calm and professional in stressful circumstances and effectively diffused tense situations.Made outbound calls to obtain account information.Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

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  Cultural Care Au Pair

  May 2020 - Nov 2022

  Au Pair

  Cultural Exchange Work-Study program.US Department of Education program focused on cultural experience and English language improvement through continuing education.Guaranteeing the physical and psychological well-being of children, as well as the creation of play activities and transportation for school and extracurricular activities.Studied at local universities to advance skills in English and additional French and Spanish courses.