
Heather Engert

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About me
Talent Acquisition Manager at World Wide Technology - Where values are the core of the company
Education

ITT Technical Institute
2005 - 2010Bachelor of Science Degree Business Administration
Experience

ITT Technical Institute
Apr 2010 - Aug 2012Worked diligently with area Recruiters and Human Resource Personnel to fill positions Performed screenings to determine candidate qualificationDeveloped and implemented marketing plans to achieve graduation employment goalsProvided career coaching, including mock interviews, job search techniques and resume help to students and alumni with their networking skillsAttended Networking events to meet employers and companies in the area to build relationshipsMaintained the Career Services database, documentation, reports and students records in accordance with company policies, government regulations and accreditation standards. Participated in public relation activities promoting ITT Technical Institute. Show less Created and sustained relationships between the department and the students and graduates we assistFound career placement opportunities for students and graduates in their field of study by cold calling employers, hosting Career Fairs and attending networking eventsHeld mock interview sessions that allow students to feel less anxious in an interviewCreated and maintained relationships with companies in the area to increase our chances of employment for our students and graduatesResponsible for on campus event planning and implementation Show less
Career Placement Specialist (position eliminated/company wide lay off)
Oct 2011 - Aug 2012Career Services Coordinator
Apr 2010 - Oct 2011

Brown Mackie College
Mar 2013 - Jul 2013Enrollment SpecialistSearched new inquiries (personally developed referrals) by asking phone and in-person contacts about referrals of others to contact about the Institutes offeringsManaged those inquiries to achieve prompt contact and performance weekly activity goalsScheduled and conducted interviews, pursue qualified candidates for enrollment and determine appropriateness of candidates for admission based upon career goal compatibilityAchieved enrollment and start rate goalsConducted all activities in accordance with all state and federal accreditation and institute rules and regulations regarding student recruitmentConducted follow up with all applicants to ensure successful matriculationAssisted other personnel and departments with data collection and problem solvingParticipated in recruitment and activities including open house, regional presentations, training sessions, orientation programs and career days Show less

Progressive Medical, Inc.
Jul 2013 - Apr 2015Human Resources GeneralistAssist the Director of HR with employment and recruiting functions of the companyList/Manage openings on job boards, review resumes and recommend candidates to the appropriate managerPerform phone screens and face to face interviewsSet up travel/interview agendas for Regional Manager to meet with top candidates Conduct background and reference checksOversee and complete vendor credentialing requirements for sales reps and managersMaintain compliance paperwork on each employee in accordance with government and FDA regulationsPut together competitive compensation packages to make offers to candidatesEnroll/Terminate eligible employees in benefits programWork with Regional Managers to ensure completion of 90 day probationary reviewsEnsure proper training of new hires by organizing in field sales trainingCreate and maintain cross reference documents for the sales force Show less

World Wide Technology
Apr 2015 - nowCurrently leading a team of 11: (2) Team Leads, (3) Sr. Recruiters, (5) Recruiters and (1) Associate Recruiter in the Global Supply Chain Operations space of the business. Previously led a team of 8: (3) Sr. Recruiters, (3) Recruiters in the US supporting IT, Finance, HR, Sales Operations, Marketing, Partner Alliances, Legal & Compliance and Corporate Facilities. and (2) Sr. Recruiters in Costa Rica supporting company wide recruiting in the Operations, Supply Chain Operations and Services organizations. Develop and manage recruitment metrics for reporting. Work with other members of the HR Leadership Team on all cross-functional issues involving talent acquisition, learning and development, compensation, hiring, compliance, immigration and reporting, attrition, diversity in the workplace.Capture critical data points and present to Executive Leadership on trends, insights and make recommendations where solutions are neededCollaborate with Executives and hiring managers at all levels within business units with Operations and IT on hiring strategies for open/upcoming roles to include a variety of skillsets: Software Developers/Engineers, Analysts, InfoSec, Finance, HR Generalists, Talent Acquisition, Benefits Specialists, Security Associates, HVAC, Marketing Managers, Inside Sales Representatives, Warehouse Operators/Associates/Supervisors as well as QA/QE. Responsible for learning, teaching, and executing on WWT leadership initiatives Lead my team in continued efforts to promote interviewing efficiency which provides a positive internal/external candidate experience Build and manage a best in class recruiting team that delivers on commitments and serves as frontline ambassadors for WWT. Develop and implement corporate and departmental recruitment strategies, including WWT’s employment branding and candidate sourcing strategies. Responsible for coaching/mentoring, performance evaluations, compensation planning for all direct reports Show less Responsible for learning, teaching, and executing on WWT leadership initiatives Strategic Advisor to Executive/ VP/ Director/ Managers at all levels supporting and driving conversations relative to the full lifecycle recruitment process. Managed Recruiters and supported them through recruiting best practices, process improvement conversation with the leadership teams they support. Responsible for the development/ training of Recruiters and Associate Recruiters or Recruiters new to WWT. Show less Responsible for driving the company’s overall recruiting efforts, which include on-site recruiting, internet recruiting, diversity recruiting, working with temporary agencies, and employee referrals. Advisory role to senior leadership and hiring managers at all levels regarding recruitment processes and initiatives Ownership of National PMO (Project Management Office) area of the business and responsible for full life-cycle recruitment activity, for over 50 positions within that group. Consultative strategic partner with HR Team and business owners to drive diversity and inclusion strategy Establishes and creates hiring practices within their assigned areas that provide equal opportunities to all candidates, internal and external Assists in development/ training of recruiters and associate recruiters Coordinates and conducts interviews with hiring managers and played an advisory role in outlining the interview process and utilizing process improvement to decrease interview times for candidates without sacrificing quality of process.Coordinates with temporary agencies to staff open positions, when applicable Establish and maintain relationships with active and passive candidates for current or future openings Effectively communicate with all levels of senior leadership, hiring managers, and other internal staff to determine and meet staffing needs Show less As a Recruiter, I support Senior Recruiters in identifying, tracking and onboarding World Wide Technology employees in the areas of Professional Services and Commercial Sales. Proactively identify potential employees based off of region and/or skill set and fit for company culture. Conduct introductory calls to introduce WWT's employment brand and to discuss potential candidate's career objectives in alignment with WWT's positions.Proactively monitor the availability of potential candidates and stay in touch with them regarding current or upcoming openings. Show less
Talent Acquisition Manager
Jan 2022 - nowTalent Acquisition - Team Lead
Jan 2020 - Dec 2021Sr. Recruiter
Jan 2018 - Dec 2019Recruiter
Apr 2015 - Dec 2017
Licenses & Certifications
- View certificate

LinkedIn Recruiter and AI-Driven Talent Acquisition Professional Certificate by LinkedIn Learning
LinkedInDec 2024 .webp)
Lean Six Sigma White Belt Certification
Advanced Innovation Group Pro Excellence (AIGPE™)Nov 2024
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