
Stephen Osborne

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About me
Business Intelligence Sr Manager at Verizon
Education

University of Illinois at Urbana-Champaign
1998 - 2001Bachelor of Science (B.S.) Electrical and Electronics Engineering
Monmouth College
1996 - 1998
Experience

US Airways
Nov 2006 - Jul 2014Responsible for web analytics and data analysis related to US Airways' online presence. Heavy use of Site Catalyst, Omniture, and SQL queries. Provide technical support to partners linking to website. Managing pricing strategy for US Airways' largest hub based on competition and market conditions. Developed tools and methods for analyzing actions from other airlines. Created a cross-training program between Pricing and Yield Management. Synthesized data from standard and ad hoc reporting in order to forecast demand and allocate inventory. Trained analysts and guided them through finding, understanding, and exploiting opportunities to maximize revenue.
Senior Analyst - Online Strategy
Nov 2011 - Jul 2014Senior Analyst - Domestic Pricing
Oct 2010 - Nov 2011Analyst and Team Lead - Yield Management
Nov 2006 - Oct 2010

American Airlines
Jul 2014 - Mar 2021Analytics and Reporting Manager
Verizon
Apr 2021 - nowSenior Manager Business Intelligence
Feb 2024 - noweCommerce Analytics Consultant
Apr 2021 - Feb 2024
Licenses & Certifications
- View certificate

Building Trust
LinkedInMay 2023 - View certificate

Delegating Tasks
LinkedInJun 2023
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