Stephen Osborne

Stephen Osborne

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location of Stephen OsborneFrisco, Texas, United States

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  • Timeline

  • About me

    Business Intelligence Sr Manager at Verizon

  • Education

    • University of Illinois at Urbana-Champaign

      1998 - 2001
      Bachelor of Science (B.S.) Electrical and Electronics Engineering
    • Monmouth College

      1996 - 1998
  • Experience

    • US Airways

      Nov 2006 - Jul 2014

      Responsible for web analytics and data analysis related to US Airways' online presence. Heavy use of Site Catalyst, Omniture, and SQL queries. Provide technical support to partners linking to website. Managing pricing strategy for US Airways' largest hub based on competition and market conditions. Developed tools and methods for analyzing actions from other airlines. Created a cross-training program between Pricing and Yield Management. Synthesized data from standard and ad hoc reporting in order to forecast demand and allocate inventory. Trained analysts and guided them through finding, understanding, and exploiting opportunities to maximize revenue.

      • Senior Analyst - Online Strategy

        Nov 2011 - Jul 2014
      • Senior Analyst - Domestic Pricing

        Oct 2010 - Nov 2011
      • Analyst and Team Lead - Yield Management

        Nov 2006 - Oct 2010
    • American Airlines

      Jul 2014 - Mar 2021
      Analytics and Reporting Manager
    • Verizon

      Apr 2021 - now
      • Senior Manager Business Intelligence

        Feb 2024 - now
      • eCommerce Analytics Consultant

        Apr 2021 - Feb 2024
  • Licenses & Certifications