
Miguel Mayans
Camp Counselor

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About me
Agile Project Manager, CSM, Program Management at Walmart Canada
Education

Université du Québec à Montréal
2012 - 2013Project ManagementProject DesignProject Operational Planning and Control

McGill University
2009 - 2010Comprehensive Project Management
Instituto Politécnico Nacional
1996 - 2000Bachelor of Industrial Engineering Specialization: Production Administration
Experience

Horizons - Camp Horizons
Jun 2000 - Sept 2000Camp Counselor• Planned and oversee camper activities.• Guided and taught a range of outdoor activities (hiking, swimming, boating, etc.).• Taught Spanish and French languages.• Ensured camper safety and monitored their activities.• Instructed campers in daily routines and cleanup tasks.• Worked one-on-one with campers.• Instructed and organized camper projects (arts and crafts, dramatics, etc.).

Horizons - Camp Horizons
Jun 2001 - Sept 2001Camp Counselor• Planned and oversee camper activities.• Guided and taught a range of outdoor activities (hiking, swimming, boating, etc.).• Taught Spanish and French languages.• Ensured camper safety and monitored their activities.• Instructed campers in daily routines and cleanup tasks.• Worked one-on-one with campers.• Instructed and organized camper projects (arts and crafts, dramatics, etc.).

Coca-Cola FEMSA
Sept 2001 - Aug 2002Quality Assurance SpecialistImplementation of the Coca-Cola Quality System• Communicated Vision, Mission, and Values.• Identified Critical Success Factors.• Developed measures and metrics to track Critical Success Factors data.• Identified Key Customer Group.• Developed a survey tool.• Surveyed each Customer Group.• Developed improvement plan.• Resurveyed key customers to see if scores have improved.• Monitored Critical Success Factors.

Philip Morris International
Aug 2002 - Mar 2008Senior Project EngineerManaged projects over $10 US million in budget, consistently meeting or exceeding critical requirements.• Planned and coordinated implementation of new machinery in two Philip Morris factories. • Researched and selected the latest technologies for new equipment for production processes.• Developed and implemented technical solutions to generate savings.• Liaison closely with equipment vendors to keep abreast of technical problems, changes and developments in field.• Analyzed, defined and evaluated employee training requirements associated with new production equipment.• Collaborated with managers at regional head office in evaluation and improvement of production techniques in twelve Philip Morris cigarette factories in Latin America.• Identified and assessed world-wide equipment resources (new and used from equipment vendors and Philip Morris affiliates); implemented production processes and machinery upgrades.• Introduced new products to increase production. Show less

Technology Evaluation Centers Inc.
Jul 2008 - Apr 2013Project ManagerManaged over 60 Enterprise Software Evaluation and Selection projects, involving Enterprise Resource Planning (ERP), Supply Chain Management (SCM) and Business Intelligence (BI) requirements. Clients’ geography: North America, Latin America, Europe.• Managed and coordinated multiple consultants, client staff and vendors during the process of evaluating and acquiring enterprise software including negotiation of contracts.• Built the charter with the input from the respective identified stakeholders and define the scope, risks, issues, assumptions, constraints, timeframe and the financial feasibility.• Led the kick-off meetings and built the master project plan for each project in collaboration with all the work-streams to define schedule, resources, quality and procurement plans.• Developed a project pipeline to track all projects to validate / shift priorities and/or dependencies where required.• Created the project governance and developed a communication plan for each project.• Achieved a 40% increase of customer satisfaction within the first 6 months by training clients on project methodology, which contributed to an overall year to year customer share of wallet increase of 10% to 25% over 5 years. Show less

Scotiabank
Aug 2013 - Sept 2017Project Manager / Product OwnerInternational Banking Systems – Manage mobile and multi-channel applications projects in the retail sector.• Worked in collaboration with the business and technology groups to deliver, investigate, develop and implement online and mobile channel strategic initiatives and project implementation, while keeping a customer focus approach and ensuring value added.• Managed mobile banking projects throughout all phases, from initiating to closing providing while ensuring the results reflect the targeted strategies and objectives.• Accountable for requirements validation, accuracy and documentation and changes tracking and approval through a self-developed change management tracking system.• Expert at building relationships and ensuring cohesiveness with the project teams.• Accountable for monitoring projects progress and communicate updates to the respective project steering committees and project team.• Solid experience managing the project schedule (MS Project), project risk and issues log, action log, decisions log through the development and implementation of standardized project templates. Show less

Walmart Canada
Sept 2017 - nowPricing Team - Responsible for initiating, planning, executing, controlling, and closing projects. Ensure the team lives agile values and principles and follows the processes. Manage the delivery of the output/product of the Pricing program• Responsible for the delivery of the output/product of the Pricing program, which will involve managing a portfolio of projects and programs. Responsible for coordinating the teams who are working on the various projects• Responsible for ensuring the team lives agile values and principles and follows the processes and practices that the team agreed they would use.• Responsible for business analysis and facilitating business impact discussions/decision to align project deliverables with business goals, further responsible for initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria at the specified time.• For internal and external tech team perform backlog refinement, work with stakeholders to define ROI, document discussion and decisions to facilitate progress • Responsible for creating and onboarding project teams, integrating them into the organization and providing a clear vision of the product. I also facilitate communication and information exchange between external groups and the project team. Facilitator and responsible for clearing obstacles• Define, facilitate approval, allocate and manage project budget and resources, including vendor management (invoicing, SOW, contract renewal)• Identify process improvement opportunities that will increase productivity and service quality significantly and recommend adjustments and controls to ensure that change is sustained.• Manage and Maintain Scrum and Kanban Boards, plus Confluence Show less Pricing Team • Manage multiple work streams while maintaining and executing a comprehensive stakeholder communication plan• Support the Project Lead in planning and documentation of all project activities. Manage multiple concurrent projects which include: acquiring resources, defining roles and responsibilities, setting objectives, milestones and plan while leading/managing meetings with the project team and third party partners to deliver the projects within plan.• Prioritize projects, identify tasks and align resources based on a defined sequence of steps ensuring that projects have measurable financial benefits and are aligned to strategic objectives. • Identify customer and operational needs; communicating business plans and priorities; developing project implementation plans, timelines and budgets; removing barriers and obstacles that impact execution and developing contingency plans.• Work with project team to organize working sessions and store visits including agendas, issuance of follow ups and required logistics.• Review project plans, executive updates and other steering committee documents on a weekly basis, prepare and submit weekly status reports, define context and limitations, monitor project deliverables and communicate to the Program Manager any issues that impact team delivery. • Estimate, track and report project hours, expenses and performance to plan. Accurately forecast project results and revises plans as appropriate. Document and report Project Close out results.• Govern. Enforce Project Management governance by conducting audits of deliverables to ensure that they align with PMI standards and corporate governance policies. Ensure that standardized methodology, tools and templates are available for managing and communicating project initiation, plans, risks and progress. Show less
Agile Project Manager / Scrum Master / Program Management
Sept 2018 - nowProject Manager
Sept 2017 - Aug 2018
Licenses & Certifications

Product Ownership
International Institute for LearningJan 2017
Mental Health First Aid Standard
Mental Health Commission of CanadaJan 2022
Certified ScrumMaster (CSM)
Scrum AllianceFeb 2021
CSA Intermediate/Standard Workplace First AID With CPR and AED
Rescue 7 Inc.Sept 2022
Designing customer-centric solutions
General AssemblyOct 2021
Volunteer Experience
Social Committee
Issued by Walmart Canada on Sept 2017
Associated with Miguel MayansFirst Aid CPR & AED / Fire Warden
Issued by Walmart Canada on May 2018
Associated with Miguel MayansHealth and Safety Team
Issued by Walmart Canada on Jan 2018
Associated with Miguel MayansSocial Committee
Issued by Scotiabank on Jan 2014
Associated with Miguel MayansSafety Team / Fire Warden / BCP Owner
Issued by Scotiabank on Jan 2014
Associated with Miguel Mayans
Languages
- enEnglish
- spSpanish
- frFrench
- itItalian
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