Chandhni Menon

Experience

• 

  Accenture

  Aug 2014 - Aug 2021

  Implemented ERS invoice verification process customized to meet business requirements resulting in a 50% reduction in invoice processing time.Configured new movement types, document types, and release procedures for purchase requisition and purchase orders resulting in a 25% improvement in purchase order accuracy.Developed smart forms for PO/contract/invoice documents, resulting in a 30% reduction in manual effort required for document creation.Successfully participated in multiple upgrade & CLOUDNEXT migration projects resulting in a 20% improvement in system performance and stability.Proficient in using HPQC for test/defect management, Solman for process documentation, Revtrac for change management processes, & SNOW for incident management, resulting in a 15% reduction in testing and issue resolution time.Responsible for FSD preparation, development, test script preparation, testing, cutover activities, T2S, exit checklist, defect resolution, & hypercare, resulting in a 10% improvement in project delivery timelines. Show less • Configured and maintained 100+ plants, purchasing groups, storage locations, and material groups, resulting in streamlined procurement processes and reduced manual effort by 30%.• Successfully handled the integration of SAP MM module with third-party systems, resulting in a 50% reduction in manual data entry and improved data accuracy.• Developed and executed over 200 test scripts for functional, regression, smoke, system, and performance testing, ensuring the quality of the SAP MM module.• Achieved a 90% reduction in the turnaround time for incident resolution and service requests within the defined SLA, resulting in improved end-user satisfaction.• Led the configuration and activation of the ERS process in the client's SAP system, resulting in automated invoice verification and reduced processing time by 40%.• Participated in and contributed to onshore calls and scrum calls, ensuring effective collaboration and communication with team members and stakeholders.• Developed and implemented enhancement requests, resulting in increased functionality and improved user experience for the SAP MM module.• Mentored and trained junior team members on SAP MM configuration, testing, and incident management, resulting in improved team performance and increased efficiency.• Conducted extensive research and analysis on emerging trends and technologies in the SAP MM domain, contributing to the continuous improvement of the module and the organization's overall strategy. Show less Configured purchasing groups, storage locations, and material groups, resulting in a 20% improvement in material procurement processes.• Conducted regression testing and smoke testing, ensuring a 90% success rate of system testing.• Resolved 75% of reported incidents and service requests within defined SLAs in the purchasing, inventory, and invoice verification areas.• Successfully implemented the ERS process in the client's SAP system, reducing the invoice verification cycle time by 30%.• Coordinated with onshore teams, resulting in timely resolution of interface-related issues between ECC and third-party systems.• Contributed to the development of functional specifications and testing of enhancements, resulting in a 15% reduction in defects.• Participated in onshore and scrum calls, demonstrating flexibility and adaptability to changing project needs.• Maintained accurate documentation of all work performed and provided timely updates to project managers and stakeholders. Show less • Configured new movement types, document types, and release procedures for purchase requisitions and purchase orders, resulting in a 20% improvement in efficiency.• Developed smart forms for PO/contract/invoice documents and worked on COUPA/ECC interfaces such as PR/PO/GR creation, validation, and PO soft closure, resulting in a 15% improvement in document accuracy.• Successfully resolved 90% of reported incidents and service requests within defined SLAs, resulting in improved client satisfaction and increased business.• Collaborated with senior team members to implement the ERS invoice verification process and customize it based on business requirements, resulting in a 25% reduction in manual effort.• Conducted functional, regression, and system testing for SAP MM modules, identifying and resolving 80% of defects before production release.• Assisted in the development of test scripts and testing for new SAP MM functionalities, resulting in successful deployment with zero major defects.• Participated in onshore calls and team meetings, providing valuable insights and contributing to the successful completion of projects. Show less

  • Application Development Team Lead

    Dec 2020 - Aug 2021

  • Application Development Senior Analyst

    Dec 2018 - Dec 2020

  • Application Development Analyst

    Dec 2015 - Dec 2018

  • Associate Software Engineer

    Aug 2014 - Dec 2015
• 

  EY

  Aug 2021 - now

  Senior Consultant

  • Successfully configured new PR & PO release strategies and developed new forms for PO & GR resulting in a 50% reduction in manual effort for the procurement process.• Participated in POC and presented demo sessions with stakeholders, resulting in a 30% increase in stakeholder engagement and satisfaction.• Developed and maintained 200+ automation test scripts and test cases resulting in an 82% reduction in manual effort and automated 200+ business processes within 8 months for various clients• Played the role of a Scrum Master, facilitated Scrum ceremonies such as Sprint Planning, Daily Scrums, Sprint Reviews, and Retrospectives, resulting in increased team productivity and collaboration.• Good knowledge of Scrum Principles and experience in working with continuous integration and continuous delivery (CI/CD) pipelines and tools such as Azure DevOps.• Strong communication skills and ability to work well in a team. Show less