Talk to sales Try for Free
Mohammad Terkawai

Mohammad Terkawai

Customer Service

Followers of Mohammad Terkawai205 followers
location of Mohammad TerkawaiUppsala, Uppsala County, Sweden

Connect with Mohammad Terkawai to Send Message

Connect

Connect with Mohammad Terkawai to Send Message

Connect

  • Timeline

  • About me

    Print and Behavior Analyst Document Solution at Canon

  • Education

    • Hi school

      -
      Hi Scholl diplom manazel Customer Service Officer

      Activities and Societies: Swimming Team and Foot ball and volleyboll

    • High School

      -
      High school Adult High School/Secondary Diploma Program 12

  • Experience

    • Marina Mall - Abu Dhabi

      Jan 2004 - Apr 2005
      Customer Service

      Helping people for the shops location all the Mall information emergency helping like fire accidentMange the vouchers sale and withdrawal

    • Emirats NBD

      Jan 2005 - Jan 2006
      Sales Representative

      sales man product Loan and credit card and car loan and possessing the loan till customer received it resolved the customer compline

    • HSBC Bank UAE

      Jan 2008 - Jun 2015
      Retail Banking & Wealth Mangment Sales and Service Officer at HSBC Bank UAE

      Open new Account , VIP Account Premier and credit card and personal Loan and car insurancereferral of Home Finance , resolved the compline about the charges Start on sales department and after 6 month remove to Abu Dhabi branch My responsibility to see what customer need about all his credit falsity Seen all the document is ok with original document Start get bossiness from woke customer at branch Process customer application about Loan and credit card and life insurance Process all application credit facility with scoring system When I get the approval I give it to the customer red it and signature the application also give copy to the customer Start to follow up with Team processing if there is any problem with application .Resolved all customer compline about service and charges .Explained to the customer about internet banking . Register in to internet banking .Explained to customer about wire money transfer and show to customer from where to see the exchange reat . Mange the floor when its busy Open VIP Credit card with special care about customer Make daily sales report Finish all my online training before the deadline Weniger anzeigen

    • Canon

      Aug 2017 - now
      Print and Behavior Analyst Document Solutio

      jag har deltagit i ett pilotprojekt för att vinna nya kunder genom att erbjuda print och beteendeanalys, som är starten på ett löpande förbättringsarbete. I arbetsuppgifterna ingår prospektering, införsäljning samt CRM-datahantering. Utmaningen har varit att ingen tidigare gjort det Mohammad har varit satt att göra och även att närma sig de svenska kunderna på engelska

  • Licenses & Certifications

    • Manazel