Kirk Rykse

Experience

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  Spectrum Health

  May 2007 - Sept 2021

  • Patient Transport department received 2014 Spectrum Health Sustain Performance Synergy Award for Fall Prevention and Protection• Blodgett Patient Transport department consistently received Press Gainey scores in the 90th percentile• Partnership with Bethany Christian Services where interns can complete a Patient Transport certification program where they had an opportunity to be placed into jobs.• Implemented and sustained process improvement in department such as Managing Daily Improvement board, 6S, and Standard Work.• Worked closely with Volunteer Services to start new program within the Patient Transport department. Organized an in-depth training program and helped volunteers to be included in hospital initiatives.• Direct reporting team, went 348 days with no safety events. Show less •• Actively participated in several departmental committees including staffing and training, meal delivery systems, and construction development.• Worked with local community programs; Kent County Technical Center, Project C.O.O.L., and Project SEARCH• Created visual cues and awareness for food quality. Posted pictures of what the food should like before serving to patients. Due to new quality standards my direct reporting team of 30 individuals substantially increased food quality scores within the Press Gainey patient survey.• Created and implemented new process to decrease food waste. Included creating food waste journals and engaging staff to track food waste by rewarding them for their hard work.• Implemented new composting and recycling program in the department. All food and disposables that were previously thrown away were changed to be composted and recycled.• Evaluated staff on their performance and encouraged their development through one on one meetings and crucial conversations.• Active role in committee to pilot room service initiative where patients could order their food on demand.• Created department newsletter to increase employee engagement and communication amongst the department Show less

  • Supervisor Sterile Processing

    May 2020 - Sept 2021

  • Safety Specialist

    Jan 2020 - May 2020

  • Supervisor Patient Transport

    May 2013 - Jan 2020

  • Supervisor Nutrition Services

    May 2007 - May 2013
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  Mercy Health

  Sept 2021 - Nov 2022

  Supervisor Guest Experience
• 

  Corewell Health

  Nov 2022 - now

  Manager Sterile Processing