Andrew Maggio

Experience

• 

  Mailboxes etc.

  May 2007 - Sept 2009

  Manager

  -Completed all opening and closing procedures for the store each day. -Resolved all customer disputes / complaints and ensured that all customers were fully satisfied.-Provided training, work direction, and supervision to 4 employees.-Tracked and took inventory for all packaging and other supplies for the store.

• 

  CSN Stores

  Sept 2010 - Aug 2011

  Service Consultant/Sales Consultant

  Service Consultant:-Liaison between customer and supplier for sales and post-order resolutions.-Maintained a high level of organization to optimize customer satisfaction.-Resolved all customer disputes / complaints and ensured that all customers were fully satisfied.Sales Consultant:-Played an active role in sharing best practices and promoting efficiency within the company.-Negotiated better pricing to encourage larger customer orders in a way to maximize profit for the company, as well as to give the customer the best deal possible.-Established a rapport and negotiated better supplier rates between CSN Stores and manufactures and suppliers of the CSN products we sold. Show less

• 

  Processing Point

  Jan 2012 - Jan 2013

  -Reviewed sales forecasts; compared to results and updated as appropriate. -Helped in the preparing and dispatching of purchase orders.-Conferred with existing dealers, in excess of 40 accounts to obtain favorable and timely deliveries as well as best pricing possible.-Updated computer with timely and valid information as necessary.-Responsible for capturing new business and integrating information into Processing Point System. -Entered data for quantities of parts issued and transferred between locations, inventory and cycle count adjustments, into computer database.-Negotiated pricing with major national suppliers (UPS/FedEx).-Collaborated in developing inventory control and shipping procedures, resulting in accelerated workflow. -Managed key clients, by maintaining positive relationships with presidents, vice presidents and majority business owners.-Contributed to corporate growth strategy by exceeding benchmarks.-Developed, implemented and directed a marketing strategy, which created viable sales leads. -Directed contractual negotiations, and assisted/participated in the negotiations as necessary.

  • Reseller Account Manager

    Oct 2012 - Jan 2013

  • Shipping Manager

    Jul 2012 - Sept 2012

  • Sales Representative

    Jan 2012 - Jun 2012
• 

  Sbm Site Services

  Jun 2013 - Jun 2016

  Site Manager

  PROFILE SUMMARY:Results-driven site management professional with significant andprogressive experience and expertise in site management conceptsincluding: project planning, project completion, scope, costing, scheduling, riskmanagement, GMP certified, contract negotiations, planning and tracking, quality,and change management throughout the project life cycle.CORE COMPETENCIES:Superb written and oral communication skills - Technical knowledge andbackground - Business aptitude skills - Creative, insightful and innovativeCoordination – Team working skills - Ability to influence people and clientsAnalytical thinking - Quantitative skills - Effective Presentation skillsRELEVANT WORK EXPERIENCE:SBM Site Services June 2013 to PresentAdministrate and monitor contracts, with a 4 – 7 million dollar budget in a mannerthat meets and exceeds milestone dates and budgetary guidelines.Restructured operations for a pharmaceutical manufacturing site, discontinuingdeclining areas and bolstering areas with the greatest revenue growth potentialresulting in 38% annual growth.Created partnerships, with all levels of employees, to enhance communication andmaximize business opportunities.Transitioned multiple contracts for pharmaceutical and commercial real estate.One (1) being a 2 million square foot resulting in streamlining processes andprocedures for inventory/logistics, staffing, and 3rd party contract vendors.Met with clients daily and weekly to determine scope of projects needed,proactively responding and analyzing the operation for efficiencies incurrent systems and procedures, adjusted as needed, resulting in exceeding keyperformance indicator goals quarterly. Show less

• 

  Day & Night/All Clean Sweeping

  Oct 2016 - now

  General Manager

  RELEVANT WORK EXPERIENCE:● Detail-oriented General Manager with a proven history of increasing productivity with employee morale-boosting initiatives. Service orientated, deadline driven and an exemplary record of securing recurring customer contracts.● Responsible for managing and maintaining 3 million in annual revenue, contributed to company growth through assertive networking and well-developed follow through skills.● Obtained profit contribution by managing staff and accomplishing business objectives with time frame completions, quality control and budgeting.● Increased Company effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining employees; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developed incentives; cultivated a climate for offering information and opinions; and provided growth opportunities.● Developed a strategic plan by studying technological and financial opportunities, presenting analysis, and recommending revised objectives.● Accomplished subsidiary objectives by establishing plans, budgets, and result measurements; allocated resources; reviewed progress; and made mid-course corrections as required to mutually benefit the company margin and customer satisfaction.● Built company image by collaborating with customers, government, community organizations, and employees; and enforcing ethical business practices.● Maintained quality service by establishing and enforcing organization standards.● Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.● Contributed to team effort by accomplishing related results as needed. Show less