Sonia Slimane PHR

Experience

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  Macy's

  Mar 2002 - Jan 2008

  Business Manager ( Clarins USA)
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  Macy's

  Feb 2010 - Dec 2013

  Cosmetics sales manager

  Cosmetics and RTWOverseeing a staff over 35 associates comprised of counter managers, beauty advisers, vendor specialists, and sales associates. Hands-on training and coaching of various teams on selling techniques, event planning, and building and maintaining a strong clientele base. Management of day-to-day overall store operations, including a safe and pleasant shopping environment.Merchandising and planning for new receipts to fulfill Macys’ niche market specific needs and emerging trends.Handling customer inquiries and resolving conflicts.Identified, recruited, and promoted talents Show less

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  The Bon-Ton Stores, Inc.

  Dec 2013 - Sept 2018

  Supervise, train and delegate responsibilities to sales associates; plan and directdesignate projects. Initiate and lead visual merchandising for accessories, housewaresand juniors departments. Create extensive analysis of sales volume for each employeethrough Excel; included department performance percentages up to plan,comparing previous year’s figures. Resolve escalated customer service issues. Coach,mentor and discipline employees. Assume responsibility for all hiring practicesstorewide. Ensure positive work culture is conducive to employee success. Maintain visualappearance of sales floor meets corporate standards. Set ambitious sales goals andanalyze performance metrics. Oversee scheduling of employees based upon anticipatedsales activity; control labor costs through efficient delegation of employee time. Show less Managed all operations and human resources activities for store generatingapproximately $31MM in annual revenue.Professional ExperienceHR ManagerDeveloped and implemented HR strategies that supported business goals, including workforce planning and talent acquisition.Provided leadership and guidance in employee relations, performance management, and conflict resolution.Designed and executed learning and development programs to enhance employee skills and career progression.Oversaw succession planning initiatives to ensure a strong talent pipeline for critical roles.Maintained compliance with Federal and State employment laws, mitigating legal risks through proactive policy management.Conducted thorough investigations into employee complaints, documented findings, and recommended actions to management.Led employee engagement initiatives, assessed satisfaction, and implemented feedback-driven improvements.Advised leadership on HR policies, best practices, and collective bargaining agreements.Utilized HR metrics to evaluate program effectiveness and inform strategic business decisions.Addressed employee inquiries and resolved issues in a timely and professional manner. Show less

  • Store Manager

    Dec 2016 - Sept 2018

  • Human Resources Manager

    Dec 2013 - Dec 2016
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  Bath & Body Works

  Aug 2018 - Oct 2019

  Store Manager
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  Kohl's

  Sept 2019 - now

  Conduct confidential investigations for all levels of associate relations claims. This includes but is not limited to harassment claims, leadership behavior issues and attendance concernsEvaluate cases and provide resolutionsPresent key findings and resolutions to cross-functional leadershipServe as a subject matter expert and resource for all associate relations related inquiries and concernsProvide coaching to cross-functional leadership. Lead performance conversations and give direction on the communication plan for their associate(s). Conduct follow up conversations with impacted associatesDraft and monitor counseling sessions that are occurring across organizationCollaborate with key business partners for all associate relations related informationUtilize the case management system to document cases, analyze data and identify trends in associate relation issues across the companyPartner with associate relations leadership to identify best practices for mitigating case reoccurrencesSupport the development of all associate relation training materials, templates, and toolkits for managersLead cross-functional programs designed to establish and maintain effective associate relations through the uniform and equitable application of policies and procedures Show less

  • Associate Relations Advisor

    Apr 2023 - now

  • AST Store Manager

    Sept 2019 - Apr 2023