Munawar Abbas

Experience

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  Muslim commercial Bank Pakistan

  Feb 2004 - May 2007

  Sales agent

  • Consulting and joining the friendly and dynamic seniors.• Outdoor meetings with clients• Building common goal together with colleagues and contributing to the success, as a united team.• Following the case procedures and approval of cases.• Assisting the fellow colleagues for their targets and guiding them for future challenges.• Provision of information to the clients for their better interest.• Assisting the seniors for the policy formation with the help of customer feedback. Show less

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  Dubai

  Feb 2008 - Apr 2011

  Madinat jumeirah international dubai

  Prepare tables for meals, including set up items such as linen, silverware and glassware.Greeting guests (with eye contact and smile).Escort guests to their tables.Present menus to the guests and answer questions about menu items, or making recommendations.Present wine list and describe or recommend wines to the guests.Taking food and drink orders.Present and serve wine (into the proper glass).Serving food and drinks (older ladies first).Check with guests to ensure that they are enjoying their meals and take action to correct. Remove dishes (gentlemen first!) and glasses from the tables for cleaning.Dealing with bill payments. Show less

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  Auris Plaza hotel Al barsha Dubai

  Jul 2011 - now

  Food and beverage captain

  Maintain a stocked-up bar according to par-stock levels. Keep garnish fresh. Keep the bar area tidy according to hotel standards. Prepare beverages according to standards set by the hotel. Register and control breakage & spoilage of beverage. Hand out beverage to colleagues on written request only. Register all drinks immediately when ordered, before serving. Ensure that job is done according to standard operating procedures and employee. Attend departmental meetings if required. Communicate effectively and keep others informed. Being motivated to increase departmental revenue.Conducting daily inventory of beverages upon opening and closing of the bar. Participates in the monthly beverage inventory. Handling menu to the customers. Courteously handle the bill to the customers.Assisting guest to the vacant or reserved table.Advising the customer’s the course for the day or the best selling menu. Show less

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  Emaar Properties

  Jul 2012 - now

  Food and Beverages Supervisor

  Formal training programs specifically recruiting, Certificating being awarded by to those who meet minimum work criteria. Successfully performing the duties of a food and beverage supervisor; possessing to drive and provide exceptional customer service, Reliable, Self-motivated, excellent communication and managing skills with carrying out multiple tasks at the same time. Overseeing the day-to-day operation of dining facilities Recruiting training and management of staff, procurement of services and inventory, and providing excellent customer service, Attending to customer complaints or issues, resolving matters as expediently as possible; As supervisors also oversee food preparation, food storage and dining areas, ensuring that the facility remains in compliance with safety regulations and health codes. As food and beverage supervisor performing the duties of a human resources manager, recruiting, hiring, and training. Performing management and disciplinary actions are administered as required. Scheduling employees for work, also maintaining employees record and administer payroll and benefits, Management of incoming funds and accounts payable .Reviewing the bar inventory. The frequency of inventory review performing on a weekly or bi-weekly basis, using inventory spreadsheets to determine the popularity of different brands of beer, wine and liquor. On the other hand, if you notice another brands of vodka isn’t selling well needs to be restocking the item. Inventory reports are sent to the food and beverages manager or general manager for review. Important jobs are to ensure that all the guests are being served in a professional and responsible manner. This might require obtaining customer feedback and altering services to better. Being called on to handle customer disputes, or officially cutting off a customer if he or she has consumed too much alcohol. The goal is to ensure all customers are satisfied. Show less

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  Ginza Restaurants LLC

  Oct 2014 - now

  Assistant Outlet Manager