
Charles T. Stephens
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About me
Associate Director of Residence Hall Services for Residence Education and Housing Services at Michigan State University
Education

Michigan State University
2009 - 2011Master of Arts Student Affairs AdministrationActivities and Societies: Michigan State University Student Affairs Graduate Association, National Association of Student Personnel Administrators, Capital Area Officials Association, Metro Detroit Officials Association

Michigan State University - Eli Broad College of Business
2001 - 2005Bachelor of Arts FinanceActivities and Societies: Student Area Judicial Board, Capital Area Officials Association, Multicultural Business Students, Hubbard Hall Black Caucus Study Abroad, Doing Business in Mexico May 2003

University of Illinois at Urbana-Champaign
2020 - 2025Doctor of Education - EdD Human Resources Development
University of Detroit Jesuit High School and Academy
1997 - 1999General Education
Experience

Independent Sports Professional
Jan 2002 - Jan 2016OfficialOfficial at the varsity level for the state of Michigan, Missouri and Pennsylvania and at the Junior College ranks.

Michigan State University - Eli Broad College of Business
Jul 2002 - Jul 2002Conference Assistant - Multicultural Business ProgramsParticipated in the creation and implementation of the program vision Acted as a liaison between first-year students and corporate sponsors Supervised a group of 6-8 first-year students to develop a final presentation Provided campus resources to first-year students and parents

Michigan State University
Aug 2003 - May 2005Racial Ethnic Student Aide - Office of Racial Ethnic Student AffairsProvided programming to address academic, career/major, cultural and social needs Provided direct peer-to-peer counseling regarding personal, academic, career and social issues Served as a liaison between students and Michigan State University administration and staff Utilized conflict resolution skills to foster healthy residence hall communities

EDS an HP Company
Aug 2006 - May 2008Business Analyst• Served as Industry Lead for retail industry balance sheet reconciliations.• Created desktop procedures training manual for clearing account reconciliation in preparation of SAP conversion.• Trained new employee on Billing Elements & Invoicing process for customer re-bill.

Bank of New York Mellon
Apr 2009 - Aug 2009Account Reconciliation Management• Reconciled US expense accounts for Mid-Atlantic corporate division. • Performed file organization and retrieval for consulting team lead.

Michigan State University
Jan 2010 - May 2011• Trained 25 staff members in the areas of personal well-being, student learning, multicultural competency, personal integrity and civic responsibility, community standards, and team development.• Supervised nine undergraduate resident mentors in their floor responsibilities through weekly staff meetings, weekly one-on-one meetings, daily contact, and performance evaluations.• Advised nine resident mentors in the development, planning, and assessment of community educational initiatives.• Responded to crisis situations in two undergraduate residential complexes housing approximately 1,500 students.• Worked with residence hall staff in confronting inappropriate behaviors, helping students resolve issues, and serving as a campus resource to students in a primarily first-year residential college residence hall.• Participated in department-wide interview and assessment center.• Co-organized campus-wide Restorative Justice initiative and collaboration with Office of Judicial Affairs. Show less Assessed and organized the use of Restorative Justice process in the Department of Residence Life Collaborated with Department of Student Life and Judicial Affairs Office to produce learning outcomes for Restorative Justice at Michigan State University Created marketing strategies for advertising campaign to introduce Restorative Justice to Michigan State University Campus Created protocol for initiating Restorative Justice option for Judicial Process Show less Performed mock interviews with undergraduate students and provided feedback to improve interviewing skills Conducted resume critiques for student career development Coordinated networking connections board at Speed Networking Career event program Critiqued resumes for student professional development, education and career search CONFERENCE PRESENTATIONS 2010 (February). Student Stories Presents: Multiracial Identity Formation Model. Presented at the Graduate Research Show less
Assistant Hall Director, Snyder-Phillips Hall
Aug 2009 - May 2011Committee Member- Restorative Justice Committee
Aug 2009 - May 2011Practicum Student - Career Services Network
Jan 2010 - May 2010

Saint Louis University
Sept 2012 - Feb 2015• Developed residence education plan through the Residential Curriculum framework for 300 first-year residents. • Engaged Faculty stakeholders in Learning Community meetings, programs, and academic interventions for Ethical Leaders in Business and Faith-based Learning Communities. • Coordinated the candidate recruitment process to attract a diversified candidate pool for professional staff full-time university staff positions. • Co-facilitated a course based on multicultural competency, diversity, inclusion, and social justice concepts. • Served as the primary instructor for a one-credit First-Year Seminar introducing general education requirements and academic success strategies. • Created a skill-based multicultural competence workshop utilizing Servant Leadership as a framework. Show less
Residence Hall Coordinator
Jul 2011 - Feb 2015Collateral Coordinator with Career Services
Sept 2012 - May 2013

Philadelphia University
Feb 2015 - Dec 2016Area Coordinator• Responsible for designing assessment plans to measure the impact of Residential Curriculum learning outcomes on the residential community framework. • Manage an administrative and programming budget of $10K for residence education development plan on daily basis. • Oversee management of 5-week new student staff orientation course based on identity and social justice learning outcomes. • Coordinate outcomes-based staff training for 60 student staff members in the areas of interpersonal competence, community building, crisis management, leadership development, and personal growth. • Provide direct supervision to two graduate coordinators and indirectly supervise 33 student staff members in area management and personal development. • Represented department on campus-wide committees including Title IX Education committee and President's Diversity Council. Show less

Berkshire Community College
Jan 2017 - Jul 2019Coordinator for Career Planning and Placement• Responsible for overseeing the College’s career planning and placement activities including, but not limited to: providing direct support as well as comprehensive career counseling (career searching, interviewing, resume writing, and job placement, etc.) and programming (career exploration workshops, job fairs, career fairs, etc.) to students and community members.• Institutionalized individualized career coaching, competency-based workshops, job fairs, and the relationship management of internal and external stakeholders. • Execute Service-Learning program oversight including recruitment, community and faculty outreach, and evaluation. Show less

University of Illinois at Urbana-Champaign
Sept 2019 - Oct 2021Director of Career Services for the College of Applied Health Sciences• Direct, manage, and oversee all career development services for the College of Applied Health Sciences. Provide career advising to students; develop on-campus recruiting events, build and maintain relationships with employers, recruiters, facility, staff, and student leadership. • Facilitate student career advising, career workshops, employer recruitment events, and engagement programming. • Develop campus-wide policy and strategic planning for university career centers on the Steering Committee. Show less

Michigan State University
Oct 2021 - nowAssociate Director of Residence Hall Services
Licenses & Certifications

Strong Interest Inventory
CPP, Inc.Sept 2017
Certificate of Completion
The Chair AcademyMay 2018- View certificate

Institute - Energy & Utilities Orlando June 2025
APPA - Leadership in Educational FacilitiesJun 2025 
Gallup-Certified Strengths Coach
GallupMay 2018- View certificate

Duolingo Spanish Fluency: Intermediate (Estimated)
DuolingoNov 2015
Languages
- spSpanish
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