
Destiny Luchtel
Office Assistant

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About me
Digital Project Manager at Mid-West Family Madison
Education

Des Moines Area Community College
2011 - 2013Associate of Arts (A.A.) Liberal ArtsActivities and Societies: President of Student Activities Council, Vice President of Phi Theta Kappa Honors Society President of Student Activities Council 2012-2013 lead and coordinated events throughout campusVice President of Honors society- Phi Theta KappaAssistant for professor to help create online math video's for students.Presented "Graduation Welcome" Speech in front of 200 people 2013.

Iowa State University
2013 - 2015Bachelor's degree Major in Event Management; Minor in Advertising 3.5Activities and Societies: VEISHEA Entertainment Committee (Campus Events Committee) 2013-2014 -Event Management Club: Logistic Committee for "Day of Care" Event 2014 -Kaleidoquiz Planning Committee 2014 -GirlPower Mentor Program 2013-2014 -Fall Leadership Conference 2013 -Film Festival 2015 -WinterFest 2015 -Rube Goldberg Club Promotion's Director 2014-2015 Studied Conference and Meeting Planning, Human Resource Management and Hospitality ManagementAchieved placement on the Dean's List Fall 2013
Experience

Northwestern Mutual
Aug 2009 - Nov 2011Office AssistantObtained phone numbers to create a new client baseOrganized work environment to create a presentable and professional atmosphereCompleted directions to assist colleague and accomplish goalsAnswered phones in a friendly and helpful mannerUpdated documents to keep them current for staff members and clients

Breda Golf Club
Aug 2011 - Aug 2013Food and Beverage ServiceDemonstrated and enhanced money management skills by utilizing the cash registerWorked with other colleagues to service the customer efficientlyServed customers during golf tournaments and outings to satisfy their needsManaged food from kitchen to customerMaintained station and tables to keep work area clean and presentable.

Des Moines Area Community College
Aug 2012 - May 2013Library AssistantChecked in and out books.Assisted students with computers and finding library resources,Maintained the library in an orderly and professional manner,Applied phone skills with helpful assistance,Oversaw the facilities while students used resources during night hours

Precision Detail “The American Israel Public Affairs Committee Police Conference”
Feb 2014 - Feb 2014Conference AttendantEnhanced breakout session by managing room set up and attendees Attended to the speakers with needs while in the breakout session Assisted attendees around the convention center and with any other questions

IHeartMedia
May 2014 - Aug 2014Events and Promotions InternManaged office preparations for events and promotionsCollaborated and shared ideas for event operations Represented company to answer attendee’s questions and promote “on location” events

Iowa State University "The Knoll"
Sept 2014 - Dec 2015Took part in assisting with planning and food preparation for event dinnersServed elegant dinner parties for donors of Iowa State UniversityWorked along-side co-workers to prepare and serve exceptional meals to the guests of the Iowa State President Learned from Chef Place how to be a leader and use efficient time planning methods Took part in assisting with planning and food preparation for event dinnersServed elegant dinner parties for donors of Iowa State UniversityObtained creative knowledge of menu and meal planningAssisted Chef in leading staff and using efficient time planning methods
Presidential Food Service Staff
Dec 2014 - Dec 2015Assistant Chef Intern
Sept 2014 - Dec 2014

Precision Detail “The American Israel Public Affairs Committee Police Conference"
Feb 2015 - Feb 2015Conference AttendentPrepared general session area of 14,000 attendees with event materialsWorked with other team members to work effectively and accomplish tasks throughout conferenceHelped attendees with directions and questions

Marriott Hotels
May 2015 - Aug 2015Front Desk Host InternAssisted guests with all needs while they stayed at the Des Moines Marriott DowntownLearned a new computer system in order to perform as a “brilliant” front desk host Implemented the first event flyer “The Local” in order to inform guests about major events in the areaStill work at this location on Pool Status once a Month

Greater Des Moines Convention & Visitors Bureau
May 2015 - Aug 2015Catch AmbassadorPromoted the city of Des Moines at local events around the Greater Des Moines AreaShared local information of surrounding area to visitors Traveled to various Catch Des Moines sponsored events to greet visitors Managed items to hand out to visitor of eventProvided feedback to the program of how event visitors responded to ambassadors

Levy Restaurants
Aug 2015 - Nov 2016Suite Attendant (Iowa State University Football Stadium)• Attended to guests in the Iowa State University football suites during home games• Catered to room set-up according to specific requests and cleaned up after guests have left• Solved any problems or requests guest had throughout their time in the suite

Hyperion Field Club
Feb 2016 - Feb 2018Support Sports Bar, banquet department and membership in running smoothly Assist event director with managing detailed events and banquet staff for success Attend to the set-up of banquet space for events and meetingsBenefit membership experience by executing events and creating promotion for member awarenessEnhance and help with social media accounts to promote Hyperion Field Club in a positive mannerAttend to events and weddingsCreated room layouts when neededAssist with monthly newsletterCreate a monthly "Save the Date" event flyer and postcardCreate flyers to inform members of club activitiesManaged Swimmers Grill and employees during summer season to promote a positive member experienceMaintained Inventory for Swim GrillCreated weekly scheduleOverall ensure quality standards for Hyperion members. Show less Supported all co-workers and other departments when neededAssisted with accounting duties on a daily basis to benefit the club financials Greeted and helped guests, vendors and members with a friendly attitude to create positive experienceAttended to phones, office supplies, mail, communication and other office proceduresAssisted in contacting potential membersAttended food and beverage meeting to gain information on events to benefit members Accounting Duties Included:Balance ticketsBalance depositImputed invoices and information into accounting system (Club Connect)Managed cash bank and member deposits for club financialsDistributed Monthly StatementsAssisted accountant with all needsHelped with human resource tasks such as employee time cards and packets Show less
Food And Beverage Assistant
May 2017 - Feb 2018Administrative Assistant
Feb 2016 - May 2017

IHeartMedia
Feb 2018 - Nov 2018Promotions and Programming AssistantPromoting the iHeartRadio Brand as well as the Des Moines Market Stations; 107.5 Kiss FM, ALT 106.3, 1040 Newsradio WHO, 100.3 The Bus, 1460 KXnO, 96.9 The Bull & NOW 105.1. Managing and Executing Promotions, Remotes and Events for each station.• Supports programming and promotions departments to execute all events and promotions• Lead and schedule promotional staff between events and front desk, while also assigning tasks• Performed as a transitional promotions director • Conduct web and digital tasks in order to execute aspects in promoting a client or station• Utilize each station’s social media to reach listeners during remotes and events• Maintain Remote Calendar as requests are sent in - Building Sponsorship relationships• Coordinate and prepare all aspects for remotes and events set up• Communicate across departments of programming, promotions and sales to create a successful promotion • Create promotion proposal for each client• On-site management of event aspects• Creating relationships with listeners at events and promotions for each station• Manage multiple promotions and events from beginning to end• Work with and assist talent during events and remotes • Present a great experience and impression for each client and listener• Problem Solving during on-site events or promotions• Oversee contests, prizes and winners• Helped bring Girl World Expo to the Des Moines Area by promoting, executing and supporting the National Event.• Took pictures at events to post on station website to help promote the station Show less

Spaces. offices | co-working | meeting rooms.
Feb 2019 - Apr 2021Community ManagerSpaces is a co-working facility, that creates a networking community for people who need office space to work from. As the Community Manager, I maintain the facility, help clients who use our space and create a inspiring community. https://www.spacesworks.com/madison/capitol-east-district/- Opened a new Spaces Facility by executing procedures and tasks- Manage work place operations, procedures and clients- Developed great client relationships and serve as their main point of contact- Foster an inspiring community in-line with Spaces brand- Plan, Promote, budget and execute a calendar of community events in order to create networking m moments for clients- Assist sales manager in selling office space to potential clients- Organize, manage and improve daily tasks and systems to maintain facility needs- Design office space with decor elements to add appeal for selling the office Show less

Mid-West Family Madison
Apr 2021 - nowDigital Marketing Project Manager
May 2022 - nowSales Assistant
Apr 2021 - May 2022
Licenses & Certifications

Hospitality and Restaurant Management 2.0 Certification
Feb 2014- View certificate

Cvent Certification
CventFeb 2014 - View certificate

Digital Marketing Strategist
DigitalMarketerAug 2021
Honors & Awards
- Awarded to Destiny LuchtelEta Sigma Delta Honors Society Robert Bosselman Sep 2015
- Awarded to Destiny LuchtelPhi Upsilon Omicron National Honors Society in Human Sciences Dynette Mosher Mar 2014 College of Human Science Representative- Giving reports about Phi Opsilon Omicron to the whole department of Human Sciences
- Awarded to Destiny LuchtelPhi Theta Kappa Honors Society Valerie Enenbach Mar 2012 2012 - 2013 Vice President Motivated, lead and created service projects for student body
Volunteer Experience
Assisted guest speaker with wine tasting
Issued by Des Moines Beer, Wine and Food Expo on Oct 2014
Associated with Destiny LuchtelReceived money from attendees for beer tickets
Issued by Oktoberfest Ames Iowa on Sept 2013
Associated with Destiny LuchtelPhotographer
Issued by Amanda the Panda Des Moines Iowa on Jul 2015
Associated with Destiny LuchtelAssisted as a Pep Squad Leader
Issued by AAU Junior Olympics Des Moines Iowa on Aug 2014
Associated with Destiny LuchtelAssist students at the Iowa State Career Fair
Issued by People to People Career Fair Ambassador Iowa State University on Sept 2014
Associated with Destiny LuchtelGreeted people that entered into event
Issued by Music Under the Canopy Des Moines Iowa on Aug 2014
Associated with Destiny LuchtelWelcome Guest attendees into the event
Issued by Order of the Knoll Iowa State University on Sept 2014
Associated with Destiny Luchtel
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