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Mercy Mumo

Mercy Mumo

Followers of Mercy Mumo247 followers
location of Mercy MumoNairobi County, Kenya

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  • Timeline

  • About me

    Project & Customer Success Manager, Customer Experience, Corporate Sales, Accounting, Product Development

  • Education

    • Strathmore University

      2012 - 2016
      Bachelor of Commerce (BCom) Accounting and Finance 2nd class honours (upper)

    • Strathmore University

      2012 - 2016
      Bachelor of Commerce (BCom) Finance, General second class honours (upper)

      Activities and Societies: Strathmore Business club Specialized in finance as my major in the bachelor of commerce in the degree with background in Accounting. Member of the Strathmore Business Club which is all about enterprising and entrepreneurship. Team leader and one of the officials of the Strathmore Business Club which has won the club of the year for some years now because of its active participation in the business world.

  • Experience

    • Titan Fire & Security

      Apr 2016 - Feb 2019

      Creating invoices receiving payments prepare asset accounts documenting financial transactions by entering accounting information recommend financial actions compiling and analyzing accounting information, posting payments using QuickBooks, preparing statements

      • Accounts

        Apr 2016 - Feb 2019

      • Account Executive

        Apr 2016 - Feb 2019

      • Accountant

        Apr 2016 - Feb 2019

    • Buymore

      Feb 2019 - Oct 2021

      A strategic and supportive partner for our customers working towards creating and developing healthy customer relationships, evaluating and analyzing customer needs and requirements as well as building trust and transparency. Created engagement strategies with customers to develop a professional relationship through the provision of product and operational services, training and onboarding. Built business by identifying and selling to prospects as well as maintaining relationships with clients. Planning and designating project resources, preparing budgets, monitoring progress, report documenting and keeping stakeholders updated of the project's progress all the way. Team leader in planning, execution and management of various projects at Buymore Ltd

      • Customer Experience Manager

        Aug 2020 - Oct 2021

      • Corporate Sales Associate

        Apr 2020 - Jul 2020

      • Project Manager

        Feb 2019 - Mar 2020

    • Kava Africa

      Nov 2021 - now
      Tech Product Manager

      Responsible for product design, development and implementation for Kava Africa. Working with internal and engineering teams to create products that suit customers needs and at the same time achieve the business' long and short term goals.

  • Licenses & Certifications

    • CPA

      KASNEB