Krunal Daftary

Experience

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  Protiviti India Member Firm

  Mar 2022 - now

  Sap Sales Distribution Consultant

  He is working on multiple support projects and carried out one Rollout Project.His role in Rollout Project was of requirement gathering and discussed with process owners about current AS-IS process followed and provided solution to meet the operational practices with identification of current process changes, improvement and enhancements.Include preparation of Business Blueprint (BBP), Key Data Structure (KDS), Baseline and Final configuration, process design (Includes Third Party, Intra and Inter company STO, etc.), configuration of processes, understand and analyze efforts for development and after implementation support of SD functions and processes.He gave training to core team members and expert users as a part of train the trainer concept on SAP processes.He has involved in multiple Support projects which included areas such as Resolving the Tickets within the agreed SLA (Service level agreement), Providing solutions with least TAT (Turn around time),Worked on Change request, Frequent interaction with core users to understand the pain area and provide permanent solution which best suits their business process. Show less