G Santosh Patro

Experience

• 

  JK Paper Ltd.

  Oct 2005 - May 2008

  Account Assistant, Finance & Tax

  JK Paper Limited (JKPM) is a paper manufacturing unit of JK Organisation. Worked as an Account Assistant in Finance and Tax division to serve end to end support and adhering the internal process and policies as per the JK Organisation.• Worked on PeopleSoft cross module application such as General Ledger, Accounts Payable, Purchasing, eProcurement , Asset Management.• Preparation of Statutory Deductions and Payments Reports (TDS, EPF, ESI etc)• Reconciling between Transaction Processing Systems and Financial System (PeopleSoft).• Played a vital role during Month and Year end closings.• Good exposure in applying reconciliation metrologies in PeopleSoft finance systems.• Vendor Payments as per the tenders.• Preparation of Monthly Unit Budgets and Evaluation of Tenders. Show less

• 

  ANZ

  Jul 2008 - Mar 2011

  • Subject Matter Expert

    Nov 2009 - Mar 2011

  • Operations Analyst

    Jul 2008 - Oct 2009
• 

  ANZ

  Jun 2013 - now

  • DevOps Support House PeopleSoft cross modules of PeopleSoft FSCM applications. • Develop understanding of business needs through discussion and interviews.• Partner with the business and IT groups to find solutions for projects and operational issues.• Define project business requirements as well as in defining the IT solutions.• Contribute to the business requirements development and the functional solution designs.• Identify project process impacts and works to ensure processes are in place to support an effective operation.• Use systematic techniques for specifying requirements - like use-case scenarios, process modelling, and data-flow diagramming.• Performing GAP analysis between goals and existing procedures, and creating processes and system improvements to increase productivity and reduce costs. Which will ultimately contribute the Object Key Results.• Coordinate with multiple resources efficiently and effectively throughout the development lifecycle so as to ensure that the projects are completed on time, meet requirements, are implemented accurately and the full impact is understood by the business owner.• Interface with internal business users as well as various IT development groups so the needs can be clearly understood, expectations managed and change initiated.• Act as the point of contact between the business units and core developers.• Perform analysis for business applications.• Develop and implement plans to suite business plans and objectives.• Proactively managing all workflow queues and manage case load to ensure timely resolution.• Implementing custom fixes via change management process, UAT validations and documentations• Scheduling, automating PeopleSoft batch and adhoc jobs.• Escalating issues with oracle GSC. Wherever it is required.• Have extensive knowledge on Disaster Recovery Management.• Successfully managing the ERP applications from Risk & Compliance to meet all audit requirements. Show less ANZ OTSS Private Limited provides support & other IT enabled service across the globe to ANZ Bank. Positioned as Lead role for ERP Systems to serve end to end support and adhering the process and policies as per ANZ standards. My roles and responsibilities includes:• Accountable to ensure seamless service for ERP applications globally.• Overseeing and ensuring Mean time restoration for all Incidents are met within the SLA’s outlined.• Documenting the best practices for IT services’ management; setting up targets/ goals for the process – setting and maintaining Critical to Quality & Critical to Incident Targets.• Establishing key standard process for any new service transitions to ensure quality of service being moved production environment.• Establishing key standard process for any new service transitions to ensure quality of service being moved production environment.• Recovery Manager activities to restore impacted service within SLA and work towards Root cause analysis through thorough Problem Management processes.• Work towards reduction of repetitive incidents on ITIL guidelines outlined for Continual Service Improvement.• Establishing processes in line with ITIL Service Operations which includes effective support model establishment.• Managing Audit requirements and striving towards compliance targets line for financial institutions.• Leading, mentoring & monitoring the performance of team members to ensure efficiency in Incident ,Change and Problem Management.• Carrying an extensive experience in Disaster Recovery Management.• Successfully managing the ERP applications from Risk & Compliance to meet all audit requirements. Show less

  • Business Analyst

    Apr 2011 - now

  • Migration Manager for ControlM Upgrade project,

    Oct 2017 - Aug 2018

  • Team Lead & 2IC for Global ERP solutions

    Jun 2013 - Oct 2017