Hebaa Gamal

Experience

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  Teleperformance

  Aug 2020 - Aug 2021

  Customer Service Representative

  -Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.-Maintain a positive attitude and calmly respond to customers’ complaints

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  Transcom

  Aug 2021 - May 2022

  Travel Advisor

  -Planned transportation, accommodations, insurance and other travel services.-Cooperated with clients to determine their needs and advised them of appropriate destinations, modes of transportation, travel dates, costs and accommodations.

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  HSBC

  Jun 2022 - Nov 2022

  Customer Service Representative

  -Enhanced customer banking experience by ensuring timely assistance and prompt resolution of all inquiries and challenges.-Had sufficient knowledge about the banking products and services and responded to all inquiries accordingly.

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  The Hires Lab

  Aug 2022 - Apr 2024

  Recruitment Specialist

  -Coordinated interview scheduling and managed the preparation of interview questions and other selection materials.-Assisted with the interview process, and attended and conducted interviews with qualified candidates.-Created an inspiring team environment with an open communication culture.-Set clear team goals to screen applications and select qualified candidates.-Delegated tasks to team members to maximize the number of accepted candidates and profits, and monitored team performance. Show less

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  Elevate Holding

  Apr 2023 - Oct 2023

  Recruitment Specialist

  -Executed recruiting strategies to identify, attract, and schedule top insurance sales agent candidates using various job boards, social media platforms, and other recruitment tools.-Engaged in continuous recruiter training and development to improve skills in identifying and selecting qualified candidates.

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  RecruitlyNow

  Nov 2023 - Feb 2024

  Talent Acquisition Specialist

  -Sourced and reached out to qualified candidates for current open roles.-Facilitated communication between candidates and hiring managers.-Coordinated the hiring process end-to-end.

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  JobsGlobal.com Recruitment

  May 2024 - now

  Regional Talent Acquisition Executive

  -Collaborate with hiring managers to determine talent requirements and align recruitment strategies.-Develop and implement targeted recruitment strategies to attract top talent.-Conduct candidate screening and interviews to evaluate qualifications and fit.-Manage candidate data-bases and maintain effective communication throughout the recruitment process.-Analyze recruitment metrics to enhance processes and improve hiring outcomes.