Mike Backler

Experience

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  D&T Electronics

  Jan 2001 - May 2003

  Designer & Programmer

  Designing, Programming setting up & Testing of Multiroom audio & video Systems for Large Properties in both the commercial and Private sectors. The Installation of said systems. Troubleshooting the systems and iron out faults

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  Crestron EMEA

  Aug 2003 - Nov 2016

  As the CSP Manager my job is to ensure that CSP program flourishes in EMEA, Some of my responsibilities are:Creating and Managing CSPs Managing the Certification Program ensuring fresh Master programmersMonitoring CSP works and helping them understand the changes in the market placeOverseeing the financial side of the yearly subscriptionCurriculum development & Train the trainersTeaching Simpl# & Simpl#Pro CertificationTeaching a variety of Crestron Trainings Internationally Show less As the Training Manager, my job is to ensure that the training in EMEA is consistent with the global message. That we are producing training rooms with the right equipment. To work with the country trainers to build certified programmers. I also work with the US on curriculum development helping shape the courses that are then pushed out globally. Working to train the trainers within our company.As the CSP Manager my job is to ensure that CSP program flourishes in EMEA, Some of my responsibilities are:Creating new CSPs and managing the ContractsManaging the Certification Program Monitoring CSP works and helping them understand the changes in the market placeOverseeing the financial side of the yearly subscription Show less Providing online technical support, telephone technical support, office support and onsite technical assistance with regard to the Crestron Control system, software and programming. Programming on occasion for customers of large sites and small specific control software to perform small tasks.Working with independent programmers to ensure that they are up to date on the latest offerings from Crestron. Providing support where needed and pursuing programmers that operate outside of the EULA and bring them over to become CAIPs. Show less

  • EMEA CSP Manager

    Apr 2016 - Nov 2016

  • Corporate EMEA Training/CSP Manager

    Apr 2012 - Apr 2016

  • Head of Training

    Aug 2003 - Apr 2012

  • CAIP Liaison & Technical Support

    Aug 2003 - Apr 2012
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  Lucid Partnership LLP

  Nov 2016 - now

  Senior Software Developer

  Working to include Simpl# and Simpl#Pro into the framework and work internally to get us all up to speed on Simpl#