Kevin Cristiano

Experience

• 

  Université de Franche-Comté

  Feb 2004 - Jul 2004

  Teaching Assistant

  Java Student Practical Work teaching (2nd semester)

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  EIA-FR

  Mar 2005 - Jul 2007

  Goal: • Deploy a GRID middleware infrastructure over several computing sites in Switzerland.Mission:• Model and create the architecture of the system (UML, design patterns)• Creation of an information system (MySql database, management of XML information)• Management of the networking communication interface used by the system (use of Web Services)• Work and design new resource discovery algorithms• Development of a new Java tool to simulate the application Java, UML, Student Practical Work teaching

  • Scientific collaborator & PhD student

    Mar 2005 - Jul 2007

  • Teaching Assistant

    Mar 2005 - Jul 2007
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  Sterci

  Sept 2007 - Nov 2013

  Product Maintenance Leader- Responsible for change management (ITIL) • Change requests filtering and prioritisation • Risk evaluation • Acceptance or rejection of change requests • Corrections coordination • Control and enhancement of the Change Management Processes- Responsible for Product upgrades • Management of the delivery of the patches of change requests • Risk evaluation • Management of deployment and packaging of software • Test management (non regression tests, black-box testing, …) • Upgrade installation follow-up- Responsible for Packaging process automation & Development process automation • Improve the quality of the product • Accelerate the package generation • Eliminate packaging risk • Minimize Human interaction- Level 3 support Show less Software Engineer- Modeling and design of new features • Requirements analysis • Functional specification definition • Design and modeling (UML)- Coordination and implementation • Development Coordination • Implementation -> development (J2EE, AJAX, C++,…) -> configurations (application servers (WAS, Weblogic, JBoss, WasCE, SJSAS, Geronimo), …) -> test management (non regression tests, black-box testing, …) -> upgrades management (upgrade packaging and customer delivery) Show less

  • Product Maintenance Leader

    Sept 2009 - Nov 2013

  • Software Engineer

    Sept 2007 - Sept 2009
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  IMD business school

  Dec 2013 - Aug 2014

  IT Service Request Coordinator

  - Product Maintenance Leader: Responsible for corrective maintenance• Change requests filtering and prioritisation• Risk evaluation• Acceptance or rejection of change requests• Corrections coordination- Responsible for IT processes setup• IT process definition and upgrade (ITIL)+ Incident Management Process+ Service Request Management Process+ Change Management Process+ Release Management Process+ Escalation Plan definition+ Service Level Agreement (SLA) definition- Responsible for IT Knowledge Database- Level 3 support Show less

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  Etat de Vaud

  Sept 2014 - now

  Project Manager - Application Manager

  - Responsible for maintenance projects• New features evaluation (needs analysis, information gathering, budget evaluation, planning)• Coordination and monitoring of the different contributors (customers, suppliers, engineers)- Application Manager• Incident, Problem and • Change requests filtering and prioritization• Risk evaluation• Coordination of the resolution of issues and problems• Coordination of the deployment of changes- Responsible for Product upgrades• Setup of products roadmap • Management of the deployment of any important changes for the products• Coordination of the different contributors (customers, suppliers, engineers)• Test management (non regression tests, black-box testing, ...)- Level 3 support and Single point of contact for all application lifecycle management matters Show less