Tomasz Farjan

Experience

• 

  PKO BP, BOS Bank, KBC Group, Cooperative Bank

  Jul 2008 - Aug 2010

  Various internships

  Completed internship programmes at various banks in Poland (PKO BP, BOS Bank, KBC Group, Cooperative Bank). Gained first practical experience in areas of: sales & customer service, credit risk, project finance, transactional banking.

• 

  Zeb consulting

  May 2011 - Aug 2019

  Completed over 15 projects in areas of: - IT implementation (back-end and front-end),- IT governance,- digital transformation,- organisational excellence / target operating model,- operations,- regulatory compliance,- controlling,- risk management.Clients included major international banking groups operating in DACH/CEE/SEE region.

  • Manager

    Jan 2017 - Aug 2019

  • Senior Consultant

    Jan 2015 - Dec 2016

  • Consultant

    May 2012 - Dec 2014

  • Intern

    May 2011 - May 2012
• 

  Raiffeisen Bank International AG

  Sept 2019 - Jun 2021

  Strategic Project Manager - International Retail Lending

  Key activities:Launching a new digital bank within RBI Group.Managing roll-out of a digital consumer lending IT solution and value proposition.Streamlining sales processes for unsecured lending.Key skills:- value proposition elaboration- digital transformation- IT sourcing- Group-level cross-country coordination- cross-functional collaboration- design thinking- customer research- lateral leadership

• 

  Western Union

  Jul 2021 - May 2022

  Product Manager Consumer Banking

  Key activities:Global implementation of a new mobile application and a new core IT system supporting the launch of a consumer banking offering.Coordination of program-wide end-to-end User Acceptance Testing.Coordination of MVP roll-out on the Polish market Key skills:- go-to-market strategy- value proposition elaboration- daily banking pricing- digital transformation- payments- test management (user acceptance testing)- cross-cultural leadership- lateral leadership Show less

• 

  UNIQA Insurance Group

  Jun 2022 - now

  Key activities:Supervised digital ambitions and roadmaps across UNIQA Group.Managed a Group-wide IT system implementation enabling end-to-end digital sales of insurance products.Managed backlog: coordinated requirements gathering across stakeholders, supervised user stories creation, aligned on scope synergies across multiple UNIQA subsidiaries, prioritised requests and planned their implementation.Managed external and internal IT vendors.Spearheaded API-based architecture, advocated open insurance concept on Group level.Led a team of experts in a line and lateral organisation, ensuring high level of performance, engagement and skill development.Tracked key IT and business KPIs of digital developments: cost of development and ROI, velocity, time-to-market, sales volume, customer engagement, customer satisfaction. Key skills:- Bancassurance- digital transformation- IT solutions ownership- IT operations- Group-level coordination- backlog management- API-based architecture- line management and lateral leadership Show less

  • Digital Business and Technology

    Jan 2025 - now

  • Head of Bancassurance Digitalization, Bancassurance International

    Jul 2024 - Jan 2025

  • Digital Sales Platform Product Owner, Bancassurance International

    Jun 2022 - Jun 2024