Hetal Patel, MBA

Experience

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  FastX transportation Inc.

  Feb 2019 - Aug 2020

  Office Administrative Assistant

   Through the fast-paced environment attending to a high volume of calls to helps customer with their daily transportation needs in an organized and efficient manner. Through client calls updating and noting account regarding changes and services provided during the call to ensure databases are up to date. From daily communication with suppliers and keeping up to date with client orders and troubleshooting any problems or potential delays as to keep to delivery schedules. Through 1 on 1 client meeting discussing and understanding their needs and requirements and guiding them through the technical aspects to create a lasting customer relation. Show less

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  Knewsales Group

  Feb 2019 - Jul 2019

  Sales representative

  ▪ Through organization and a hand-on approach managed customer accounts and provided▪ Competitive customer care along with invoicing and product sales to provide an enhancing customer experience.▪ Using conflict resolution skills to effectively resolve disagreements and disputes while facilitating positive outcome.▪ Utilizing client feedback to recommend sales products and services to increase sales and revenue and help clients with their technology and communication needs.▪ Successfully meeting sales targets through constantly reaching out to potential customers and found cross selling opportunities to enhance future sales▪ To promote sales and revenue keeping track of new products and services by updating andcross-checking database on a regular basis along with creating monthly sales and▪ expenditure reports to track services and sales target. Show less

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  Amazon

  Oct 2019 - Oct 2020

  Fulfillment Associate
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  Enterprise

  Oct 2020 - Apr 2021

  Management trainee
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  Mainstreet Equity Corp.

  Apr 2021 - Dec 2024

  Resident Manager
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  Pacific Cove Properties

  Dec 2024 - now

  Senior Resident Manager