Hetal Patel, MBA

Hetal Patel, MBA

Office Administrative Assistant

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  • Timeline

  • About me

    Senior Resident Manager @ Pacific Cove Properties | MBA, Legal Prep, Property Management

  • Education

    • New York Institute of Technology - Vancouver

      2019 - 2020
      Master's degree Business Administration and Management, General
    • Sardar Patel University, Vallabh Vidyanagar

      2013 - 2017
      Bachelor's degree Business administration
  • Experience

    • FastX transportation Inc.

      Feb 2019 - Aug 2020
      Office Administrative Assistant

       Through the fast-paced environment attending to a high volume of calls to helps customer with their daily transportation needs in an organized and efficient manner. Through client calls updating and noting account regarding changes and services provided during the call to ensure databases are up to date. From daily communication with suppliers and keeping up to date with client orders and troubleshooting any problems or potential delays as to keep to delivery schedules. Through 1 on 1 client meeting discussing and understanding their needs and requirements and guiding them through the technical aspects to create a lasting customer relation. Show less

    • Knewsales Group

      Feb 2019 - Jul 2019
      Sales representative

      ▪ Through organization and a hand-on approach managed customer accounts and provided▪ Competitive customer care along with invoicing and product sales to provide an enhancing customer experience.▪ Using conflict resolution skills to effectively resolve disagreements and disputes while facilitating positive outcome.▪ Utilizing client feedback to recommend sales products and services to increase sales and revenue and help clients with their technology and communication needs.▪ Successfully meeting sales targets through constantly reaching out to potential customers and found cross selling opportunities to enhance future sales▪ To promote sales and revenue keeping track of new products and services by updating andcross-checking database on a regular basis along with creating monthly sales and▪ expenditure reports to track services and sales target. Show less

    • Amazon

      Oct 2019 - Oct 2020
      Fulfillment Associate
    • Enterprise

      Oct 2020 - Apr 2021
      Management trainee
    • Mainstreet Equity Corp.

      Apr 2021 - Dec 2024
      Resident Manager
    • Pacific Cove Properties

      Dec 2024 - now
      Senior Resident Manager
  • Licenses & Certifications

    • Social media marketing

      Hootsuite
    • Bloomberg market concepts

      Bloomberg LP