John Callinan (MBA)

Experience

• 

  Xerox Europe Limited

  Jan 2003 - Jan 2004

  C&TSC Specialist
• 

  Xerox

  Jun 2003 - Aug 2019

  Overall responcibility for the day to day operations of the European Escalated Technical Support Group (ETSG).I also directly manage the English, German, Italian and Dutch language groups in ETSG. LSS Green belt certified since 2006. Team Leader for the German, Dutch and Italian language groups for both Hardware and Software teams in the Office Escalated Technical

  • Operations Manager

    Feb 2019 - Aug 2019

  • Business Administration Manager

    Jan 2010 - Jun 2019

  • Office CSC Team Leader

    Jun 2003 - Jan 2010
• 

  Carlow Lawn Tennis CLub

  Jan 2011 - Jan 2013

  I am currently working with Carlow Lawn Tennis Club on a part –time voluntary basis as an advisor regarding their current strategy. I have taken a position on their management board in order to advise on specific areas of strategy. My particular emphasis is on the Strategic Marketing and SHRM of the Club. This involves defining the strategic gaps in areas of HRM with respect to club management and succession planning and strategic Marketing with respect to the retention of existing members as well as the attraction of new members and to advise on growth opportunities. The scope of the task is to identify gaps and make recommendations regarding strategy with a view to helping develop strategic plan and advise on implementation. Show less

  • Chairman

    Jan 2013 - Jan 2013

  • Executive Board Member

    Jan 2011 - Jan 2013
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  Carlow District Credit Union

  May 2014 - Jun 2019

  Chariman Marketing & Promotions

  In this role I am responsible for the marketing and promotions of Carlow and District Credit Union Ltd.This involves developing the strategic marketing plan for the promotion of the various products and services as offered by Carlow and District Credit Union Ltd, marketing budget development and administration and liasing with various agents and agencies related to the marketing function . Carlow District Credit Union Ltd proides financial services including savings, loans. insurance, FX and online banking facilities to members in the Carlow area. Show less

• 

  Carlow District Credit Union LTD.

  Feb 2016 - Jan 2018

  Vice Chairman of the Board
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  HCL Technologies

  Jun 2019 - Nov 2022

  Responsible for the delivery of the operational SLAs for our client. In this role I was responsible for the successful transition of the various in country operations to the remote Rightshore Centre of Excelances base in Romania & Lisbon. This involved developing and overseeing the recruitment, training and onboarding while maintaining the agreed operational SLA's during the transition period. My team consisted of 5 operations managers based in various European locations including the Lisbon and Romanian centres. The entire EMEA operation consisted of 110 personnel to cover 15 countries through 8 Languages groups. Show less

  • Global Business Transformation Manager (Associate General Manager)

    Sept 2021 - Nov 2022

  • Associate General Manager EMEA Operations & Technical Support

    Jun 2019 - Sept 2021
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  Carlow District Credit Union Ltd.

  Aug 2019 - Nov 2022

  Chair of Board Oversight Committee

  As part of the Board Oversight Committee my role is to ensure that the board are acting in accordance with the legislation as pertaining to the Credit Union Act and that they are always acting in the best interest of our Members/shareholders

• 

  Tullamore Credit Union Ltd

  Jun 2022 - now

  Senior Operations & HR Manager