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Stefánia Ott

Stefánia Ott

PR

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  • Timeline

  • About me

    Psychologist, Coach, Trainer, Group Manager at Yettel

  • Education

    • E-coach - Németh Zita MCC

      2020 -
      Coaching Methods in Practise Physical Education Teaching and Coaching

      Learning and practising coaching skills, broadening used coaching techniques, preparing for ICF coaching exams

    • Hungarian Family Therapy Association

      2008 - 2011

    • Pázmány Péter Katolikus Egyetem

      2005 - 2011
      Master's degree Clinical Psychology, Religion and Family Psychology, Pedagogy excellent

      Activities and Societies: Fakult - Youth for Culture Association (Cultural and youth programmes) PDA - Psychology Students Association Curator ( Project Management, Organization Management)

    • Karl-Franzens-Universität Graz

      2010 - 2012
      Schwerpunkt: klinische Praxis, Gender psychologie

      Stipendium

    • Budapest University of Technology and Economics

      2021 - 2023
      Postgraduate Degree Work and Organizational Psychology

  • Experience

    • Pszinapszis

      Jul 2008 - May 2009
      PR

    • Promod

      Oct 2009 - Aug 2011
      Visual Merchandiser

    • Bershka

      Aug 2011 - Jun 2014
      Store Manager

      Updating Image Store and applying international norms;Optimization of inventory in cooperation with international Product Management;Setting up new flagship store in central Vienna;Training of opening team: selection of employees, skills analysis and evaluation, training of future managers (Potential Program);HR tasks: Recruiting, Team Management, Talent Management, Training and Coaching.

    • Dorotheum GmbH & Co KG

      Jul 2014 - Jan 2019
      Store Manager and Trainer

      Team building: developing skills on an individual basis;Maintaining and broadening core customer base;Rapid improvement of sales indicators; Inventory improvement and contact with suppliers;Training in Leadership Development and Conflict Management.Head of the flexible Team in Vienna from 2016Trainer for corporate governance and cash registerTrainer Visual MerchandisingElaborating and Implementing new E-Learning Concept

    • Yettel.Hungary

      Apr 2019 - now

      Basic Leadership training: coaching leadership style and toolsGrowth mindset and coaching tools for leadersCoaching tools training for Field CoachesCustomer management training (stress and conflict management, customer types, assertive communication, resilience)New Sales methods training for all retail sales representativesTelesales trainingFull training development and execution for 600 employees for sales techniquesDevelopment program for Leaders and Field Coaches Online and Classroom trainings | E-learning development | Blended learning training programsDevelopment conceptualization Show less

      • Training, Development and Coach Group Manager

        Mar 2024 - now

      • Knowledge Management Group Manager

        Nov 2023 - Apr 2024

      • Development Concept Manager

        Apr 2019 - Nov 2023

  • Licenses & Certifications

    • Clinical and Family Psychology

      Pázmány Péter Katolikus Egyetem

    • Work- and Organizational Development Psychology

      Budapest University of Technology and Economics