Shannon Moore

Experience

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  Airgas

  Mar 2011 - Dec 2014

  Sr Account Manager / Total Access Specialist

  Total Access Specialist (TAS), Sr. Account ManagerTeam Lead - Arranged a series of meetings within assigned territory with store managers and outside sales representatives to streamline a program tailored to improve communication between local stores and call center in order to win back lost accounts and sell industrial gasses from call center at a time when cross-team working was virtually non-existent.-Consistently hit all Sales Metrics increasing sales in territory by 138%-Only Account Manager ever awarded Employee of the Month 3 times within 1 year -Surpassed New Accounts Goal in excess of 350% Show less

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  Sage

  Dec 2014 - Nov 2017

  Mid-Market Account Manager / FAS

  Mid-Market Team Lead for Fixed Assets Division - Worked with Vice President to create training program for Fixed Assets when decision was made to move declining sector from the Virginia office to Atlanta. Spearheaded roll-out of new sector to all Mid-Market colleagues within the Southeast for Sage. Promoted the Sage brand by solving customers business needs, developing new business opportunities, and maintaining and growing revenue in existing base with industry leading ERP, Desktop and Cloud software solutions.• Turned around declining revenue within assigned territory through creating opportunity to upsell, cross- sell, and through software migration and training services. Show less

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  Arco Steel Buildings, Inc.

  Jan 2018 - Jul 2019

  Building Specialist, Account Manager

  Managed incoming calls and assigned accounts by qualifying prospects, completing drawings, pricing jobs and quoting based on communicated needs and request. Finalized, negotiated and executed Purchase and Sale Agreements; collected monies paid for deposit turning prospects into customers.• Created spreadsheet used to monitor and track the stage of all touched accounts.• Initiated roll-out of new incentive program designed to increase moral while supporting achievement ofsales goals.• Achieved customer loyalty through consistent quality, productivity, service, and proactive management. - Surpassed Revenue Goal in excess of 68% - Surpassed Profit Margin Goal in excess of 33% -Surpassed Conversion Rate Goal in excess of 47% Show less

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  EXp Realty, LLC

  Jul 2019 - Aug 2023

  Realtor

  Created a positive experience through educating, setting expectations and representing clients based on their needs. Aggressively marketed, or discovered, property using multiple platforms and social media outlets. Coordinated and attended inspections, walk-throughs and closings, while handling myself in a professional manner during all phases of the transaction. Developed loyal customers for life.• Excellent understanding of contracts, negotiation points, market conditions and mortgages.