Yazmin Selene Castañeda

Experience

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  Axtel (Third party consultant of Manpower & OpenService)

  Aug 2009 - Apr 2012

  Enterprise Administrator

  Provided 2nd and 3rd level technical support for platforms including Exchange 2007, OCS 2007, Lync Server 2010, Active Directory, DNS and DHCP.

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  UDEM (Third party consultant of Neoris)

  Apr 2012 - Jun 2012

  Server Administrator

  Conducted assessment of providers' requirements for the Technological Renewal of Servers project for the UDEM client

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  Xerox

  Jul 2012 - May 2013

  Infrastructure Management Sr. Analyst

  Provided 2nd and 3rd level technical support for multiple clients on platforms including Exchange 2007, Exchange 2010, and OCS 2007.

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  AXEN IT Consulting

  May 2013 - May 2015

  Infrastructure Consultant

  Provided 3rd level technical support to multiple clients across Microsoft platforms, including Office 365, Exchange 2007/2010/2013, OCS 2007, Lync 2010/2013, as well as Microsoft server roles such as Active Directory, DNS, and DHCP.Led and managed end-to-end delivery for multiple clients, adapting the following projects to meet their specific needs: *Office 365 implementation and DirSync Services deployment *Exchange 2010 to Office 365 migration*Exchange 2007 to Office 365 Hybrid Schema migration *Exchange 2013 Cross-Forest migration*On-Premises Lync Server 2013 implementation *Lync 2010 to Lync 2013 Hybrid migration Show less

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  AXTEL

  May 2015 - Jun 2024

  SaaS Delivery Specialist

  Assessed architectural solutions during pre-sales consultations for multiple clients, leading the implementation of Microsoft 365 email environments to ensure optimal performance and customer satisfaction.Led and managed end-to-end delivery for multiple clients, adapting the following projects to meet their specific needs: * Microsoft 365 email implementation * Mailbox migration to Microsoft 365 email using BitTitan tools* Microsoft 365 tenant to tenant email migration * Google to Microsoft 365 email migration Show less