Jessica Wilson, BSN, RN, CCM, CHFN

Experience

• 

  CHRISTUS Trinity Mother Frances Health System

  Jun 2011 - Apr 2019

  • Heart Failure Clinic Nurse Navigator

    Oct 2017 - Apr 2019

  • Population Health Nurse Navigator

    Aug 2016 - Sept 2017

  • Heart Failure Nurse Navigator

    Apr 2015 - Aug 2016

  • Heart Valve Clinic Nurse Navigator

    Jun 2014 - Apr 2015

  • Staff Nurse - Cardiovascular Intensive Care Unit (CVICU)

    Jul 2012 - Jun 2014

  • Staff Nurse - Oncology / Med Surg

    Jun 2011 - Jun 2012
• 

  Humana

  Apr 2019 - now

  Identifies and prioritizes health risk factors, provides individualized education, guidance, and actionable goal setting with members to improve self-management of health, decrease avoidable admissions, improve STAR measures, and support the connection between high-risk health behaviors and improved health outcomesCoordinates care directly with members, providers, and associates within the interdisciplinary care team (ICT)Serving as a team lead, Preceptor Subject Matter Expert (SME), Business Improvement Leaders (BIL) SME, Nurse Ambassador, and Well-Being AdvocateStar Award: 12/2024 Show less Individualized education, guidance, and actionable goal setting with members to improve self-management of health, decrease avoidable admissions, and support the connection between high-risk health behaviors and improved health outcomesCollaborated within a multi-disciplinary care team to support overall health of members: nurses, social workers, mental health professionals, regional medical directors, non-clinical enrollment staff, and customer serviceEnrollment and engagement with a high-risk member population with focus on right level of care, patient advocacy and promotion of self-efficacy through motivational interviewing, care coordination, and identification and closure of barriers to careSME: Community Health Network site and Member EnrollmentSelected by leadership for the following Pilot projects: Site of Care, Vela, EPICC / Avoidable Admissions, and JVIONTrained multiple departments and developed training materials for the Vela PilotSTAR Awards: Member Engagement 11/2020 and Project Excellence 09/2021Humana Summit Award nomineeTop Performer: Productivity and Quality New Hire Preceptor Show less

  • Special Needs Plan (SNP) - Telephonic Care Manager

    Jul 2023 - now

  • Personal Nurse - Telephonic Care Manager

    Apr 2019 - Jun 2023