Arthur Pinheiro

Experience

• 

  Meta Consultoria

  Jun 2014 - Aug 2015

  Consultant
• 

  Stone Co

  Sept 2016 - Feb 2017

  Customer Relationship Intern
• 

  Raízen

  Jul 2017 - Jun 2021

  Managed the International Executive Aviation customer portfolio of fuel distribution and supported the management of the International Commercial, Military and Industrial Aviation portfolios. I carried out vacation coverage for several Aviation client portfolios and the Ethanol Trading support area. I took care of the Aviation Sales Management reports and carried out vacation coverage for account and support managers. In Aviation Marketing, I took care of reporting the performance of loyalty and motivational programs, assisted the planning and execution of the promotional calendar and supported improvement projects for the Shell Aeroclass application.

  • Sales Support Analyst II

    Nov 2019 - Jun 2021

  • Sales Support Analyst I

    Nov 2018 - Oct 2019

  • Sales & Marketing Intern

    Jul 2017 - Oct 2018
• 

  VTEX

  Jul 2021 - Jan 2024

  Cross Border: I participated in the structuring of VTEX's Cross Border products and partnerships and promoted, as a consultant, the success of clients in the process of internationalization of their brands. Marketplaces: I worked on the reformulation of the Customer Onboarding process of the Integrations of Certified Marketplaces and supported the process of integrating strategic customers to some Marketplaces. Also, I developed communication material and campaigns in order to encourage the sellers to integrate to Certified Marketplaces Show less

  • Customer Success Manager

    Mar 2023 - Jan 2024

  • DCS Program - Cross Border & Marketplaces

    Mar 2022 - Mar 2023

  • DCS Program - Customer Excellence Analyst

    Jul 2021 - Feb 2022
• 

  Petrobras

  Feb 2024 - now

  Engenheiro de produção