Lisa Trainor

Experience

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  Training Consultant

  Jan 2007 - Jan 2017

  Training And Development Consultant

  Specialized in training employees, and management in the use and application of software and hardware-based solutions in classroom and vILT environments. Additional Experience:Interfaced between customers and internal groups as primary contact for conducting training needs analysis, identifying training solutions, preparing quotes, and ensuring RFP requirements are met. Provided post-delivery support: compiled quality metrics, cost/budget adherence, and resolved customer satisfaction issues.Managed Project Team consisting of Sales, Engineering, Contract, B&Q, PM, and Desktop Publishers throughout the customer proposal process from concept design to delivery. Led team to develop winning solutions for non-governmental clients which significantly impacted revenue capture of $28 million in contracts.➤ Created proposal outline, schedule, team roster, and assignment of authors for each project phase.➤ Chair kickoff meetings and Red/Blue team reviews and ensured adherence to completion dates.➤ Researched and distributed baseline proposal text; wrote executive summaries for business proposals.➤ Co-created first automated proposal system to fast track development of non-RFP proposals. Show less

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  Motorola Solutions

  Jan 2017 - Jan 2022

  Technical Trainer

  Deliver educational programs utilizing impactful soft skills in classroom, computer-based and virtual environments. Primary resource for ensuring delivery of successful training initiatives.➤ Perform customer training needs assessments and make necessary modifications to reach goals. ➤ Collaborate with PM, IT, engineering, and technicians to ensure successful training deployments.➤ Facilitate customer and project team meetings to coordinate training schedules, logistics, and tasks.➤ Develop training curriculum, syllabi, instructor guides, end-user materials, and guided practice. ➤ Review and modify existing course content to improve knowledge transfer.➤ Create/tailor materials in PowerPoint with voice-over narration.➤ Utilize Davinci Resolve software to brand microlearning modules for subscription on-demand.➤ Extensive domestic and international travel. Lead instructor for the deployment of training on the $275M Emergency Radio Network Communication System project comprised of dispatch centers and 100+ agencies including emergency public safety, public works, schools, hospitals, and local government agencies. 61 radio sites and 18,000 public safety portable (hand-held), mobile (vehicle), and control station (desktop) radios, as well as dispatch center consoles within the service area. Show less