Deepak Gautam

Deepak Gautam

Professional Services Executive

Followers of Deepak Gautam1000 followers
location of Deepak GautamNew York, New York, United States

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  • Timeline

  • About me

    AI Leader | Client Advisor | AI & Data Architects and Technical Team Leader

  • Education

    • UP Technical Board

      -
      Electronics and Telecomm Engg with specialisation in Computer Applications
    • VMRF University

      -
      MSc
  • Experience

    • Currimjee Informatics Ltd., Mauritius

      Jun 2004 - Jul 2007
      Professional Services Executive

      - Program management for Cognos, EDW and Oracle projects : on and off-shore- Managing multiple large Projects and assist the senior management in implementing company vision and monitor operations- Participate in Annual budget planning and business development- Corporate Client Management & liaison. Engagement management- Developing goals for the Line of Business & ensuring adherence to deadlines- Resource management- Team Performance Management- Support management for Cognos clients- Planning and implementing process improvement, new standards and techniques- Development of BI/DW Presentations/Proposals, Readiness Assessment, Consultancy and pre-sales activities for Proposals/Projects- Team growth, capacity and capability building- Oversee the creation of pre-sales models Show less

    • Cognos

      Sept 2007 - Dec 2008
      Professional Services Manager Middle East

      • Develop, propose and manage Performance Management initiatives for the clients• Position and sell the value of Cognos Services• Manage customer relationships• Engage in partner relationships from Services perspective• Regional Services Management• Manage Services pipeline• Manage utilization goals/expectations• Propose solutions to customer requirements• Project Management Champion for the region; Responsible for development of project management practice for the region; coach and mentor Professional Services staff• Propose solutions to customer requirements• Adhere and ensure implementation of Cognos Solutions Implementation methodology Show less

    • IBM

      Jan 2009 - now

      Leading Data & AI Technical Community for Middle East, Africa and Turkey, and shaping the future of enterprise clients with AI. I work with clients to help them understand and realize the value of AI solutions for their business needs. Drive the key watsonx AI strategy, offerings readiness, technical evaluation, adoption planning for client success.Lead and collaborate with IBM Executive Leadership for designing the strategy, positioning, and leading the execution of Gen AI offerings. Leading a multicultural team of AI and Data Architects across multiple countries to drive Pilots, POCs, innovation workshops, Tech XChanges and client events.Lead the Ecosystem strategy from technical perspective to collaborate with Business Partners, VADs and their end clients. Show less • Responsible for leading successful adoption and usage of IBM Watson Financial Services Solutions for Large Enterprises for North Americas region• Negotiate Services Contracts and pricing strategy to ensure utilization of IBM SW • Responsible for Sales planning internally and with customers to deploy IBM Software• Responsible for coordinating Software Catalogue revisions• Build and maintain critical relationships with key client decision makers in order to actively seek new opportunities to promote IBM Watson Financials Software Sales and adoption• Train, develop and manage Deployment team for the SW delivery • Team with License Sales, services leadership, technical sales, offering management, financial executives and clients to position IBM value throughout IBM and in client side discussions• Work with IBM team to develop strategies for Sales opportunities and develop implementation plans for client’s IBM investment• Assign teams to conduct Requirement gathering and analysis, as well as Services and support for new/existing projects and opportunities• Consult with clients and IBM Executives to design, prepare and present IBM Watson Financial Services Solutions client facing and internal presentations• Proactively monitor and promote the deployment of client purchased software products to maximize deployment against targets• Identify and track client sponsors and assigned projects for software products in consultations with Software Client Leads and Architects• Winner of Business unit Client Advocacy Team Award Show less • Responsible for Client Success by ensuring the client's effective utilization of IBM Analytics Solutions• Led the Lab Services team of Architects and Principal consultants by Positioning, selling and successfully deploying IBM Cognitive Solutions and Analytics Solutions portfolio• Develop winning strategy for sales opportunities and consult on the development of Deployment plans for Top tier client’s IBM investments• Active Contribution to Lic Growth (Consistently lauded by Cognitive Solutions SW Leader for teaming and supporting Lic Growth) • Support IBM strategy of Cloud, SaaS and Watson solutions• Overachieved Rev results 2016 with double digit YoY growth• Overachieved new Signing Results 2016 vs plan• Winner of IBM Hundred Percent Club Award, MEA Everyday Hero Award • Achieved all round double digit growth in all segments across the region • Multiple ‘First Of A Kind’ Wins and successful delivery of multi-million Dollar projects in Middle East & South Africa• Actively building and growing teams by acquisition integration and by hiring the talent • Successful teaming with Sales, Technical teams and Channels• Development of Eco system to develop skills in the region• Owned key executive relationships at key accounts (eg ENBD, FRG) and led the team eg using influence maps• Led the SW Adoption to ensure successful deployment and creating customer references to win repeat business Show less • Managed Professional Services Team for Business Analytics and Information Management Divisions for the Middle East and Africa region • Program/Delivery manager for successful projects implementation for Risk Analytics, Business Intelligence, Predictive Analytics, Budgeting and Planning, Financial Consolidation solutions• Responsible for Revenue targets - overachieved net new revenue signings and delivery results with YoY growth most of the times. • Responsible for Consulting, Education and Premium Support Lines of Business.• Go To Market Strategy development and implementation for Services business• Strategic Planning, Engage in Pre-Sales, Business development and proposals/response vetting activities• Client management/engagement and expectation management at senior levels• Responsible for people performance management. Creating growth path & skills enhancement of staff. • Organizational Processes, adherence and improvement.• Responsible for acquisition of new technologies/teams; recently managed Risk Analytics (OpenPages and Algorithmics) for the MEA region• Top Performer. Recipient of IBM MEA Sales Eminence Award• Supported Business Analytics Services x-Industry • Worked with Business Partners and channels for Services engagement and strategy to support organic growth of IBM business Show less

      • Technical Sales Leader - AI & Data, Middle East & Africa

        Nov 2020 - now
      • SW Deployment Executive - Data & AI - North Americas

        Jul 2017 - Mar 2024
      • SW Services Executive, Analytics and Cognitive Solutions Middle East & Africa

        Jan 2015 - Jul 2017
      • Software Services Manager, Business Analytics/Information Management, Middle-East & Africa

        Jan 2009 - Dec 2014
  • Licenses & Certifications