Paul Wepener

Experience

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  Agrinet Limited

  May 2004 - Apr 2005

  Store Clerk and Trainee Line Supervisor

  My duties included the packaging and dispatch of stock and equipment, whilst maintaining store and team of employees and assuring quality control and enforcing discipline when required.In successfully working in conjunction with other people, I was expected to meet deadlines and I gained the ability to cope under pressure. I was required to use initiative to find solutions to assure client service excellence.

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  Paul’s Auto Electrical

  May 2005 - Mar 2006

  Auto Electrician

  I was responsible for providing a variety of electrical services off-site, whilst specializing in service, repair and maintenance of heavy duty industrial equipment and setting customer retention standards. I often worked overtime by last-minute request and enduring extreme pressure and high volumes of work.I was required to build long term customer relations and approach difficult situations in a controlled and positive manner.

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  FNB South Africa

  Apr 2006 - Oct 2010

  I was responsible for conducting credit assessments on all applications, the analysis of bank statements and payslips, and the making of informed credit decisions. It was my duty to assist internal sales partners with credit decisions, whilst assuring quality on all applications and liaising with customer complaints regarding all bonds in my department. If necessary, I was responsible for requesting manual valuations. I gained valuable experience in resolving any credit issues and process problems with Payouts and other internal business partners, in addition to facilitating and monitoring adherence to service guarantee times.My position required me to monitor improvement towards creating an effective and efficient business unit, whilst keeping abreast with trends within the market place and more specifically with regards to process and credit policy.I was responsible for making credit decisions and building and maintaining relationships with internal business partners.* I was awarded a Certificate of Excellence in 2008 and 2009 Show less I was required to change and assess bond applications as per dealmaker, whilst assuring quality on all applications and ensuring that future choice applications are accurately assessed by the dealmakers.My duties included updating and paying of all future choice bonds, and working with customer complaints regarding the future choice.My role included requesting valuations if necessary for the future choice, and UAT - Test Environment.I gained valuable experience in working in conjunction with other people, and harnessed the ability to cope under pressure. Show less

  • Credit Analyst

    May 2007 - Oct 2010

  • Queue Controller, Part Time Tester

    Apr 2006 - May 2007
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  RS Components

  Nov 2010 - Nov 2011

  Business Support Analyst

  As the Business Support Analyst, I am required to analyse and implement reporting processes whilst maintaining a functional reporting system. I ensure up-to-date databases that will enable the business to have required data available to make informed decisions, whilst providing backup IS support and delivering key projects.My portfolio includes business reporting. I create business reports using user specifications, in addition to handling the documentation of all changes, requests and specifications.I am required to create an awareness of all available reports and databases to the business. I am responsible for support business processes, through an in depth understanding of business processes, and the analysis, development and implementation of processes required for business operations.It is my duty to extract data from EBS and legacy systems in order to support business functions. I provide business systems support, through providing 2nd level support to the Network Administrator. Show less

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  Ilanga Information Systems

  Dec 2011 - Jun 2016

  Go through the software requirements and get clarification if required.Create test plans.Analyse the system requirements and translate it into testing scenarios.Create test data required for testing.Detect and log any defects.Find the root cause of defects.Re-test resolved defects to ensure that requirements are met.Update test cases based on the discovered defects.Provide feedback to the development team and ensure the work is carried out in accordance with the quality requirements.Ensure high quality and accuracy is maintained throughout the software release.Document the test plan, test scenarios, acceptance criteria and the results. Assist with the testing gap analysis between requirements and existing environments accurately. Show less In my role as a Business Operations Analyst, I am required to participation in JAD sessions and Client meetings and provide feedback on the outcome.I have to define and implement Client Support protocols and standards as well as provide Customer Support while adhering to Standards and Procedures.I am responsible for Client relationship management and quality of output and performance.I am required to participate in strategic sessions and prepare the documentation as required.In my current role I must provide the Client with Ad-hoc SQL Support & trouble shooting any unforeseen Client situation or query. Show less

  • Software Tester

    May 2013 - Jun 2016

  • Business Operations Analyst

    Dec 2011 - May 2013
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  Sage Pastel Accounting

  Jul 2016 - now

  Senior Software Test Engineer

  Create test plans.Analyse the system requirements and translate it into testing scenarios.Create test data required for testing.Detect and log any defects.Find the root cause of defects.Re-test resolved defects to ensure that requirements are met.Update test cases based on the discovered defects.Provide feedback to the development team and ensure the work is carried out in accordance with the quality requirements.Ensure high quality and accuracy is maintained throughout the software release.Document the test plan, test scenarios, acceptance criteria and the results. End to End TestingAssist with the testing gap analysis between requirements and existing environments accurately. I improve my knowledge of the products and systems I test, and I monitor technology trends to think about how they might help or hinder the effectiveness of the testing function.I apply a range of formal testing principles and techniques in the projects that I am involved with.I know the best practices around security testing and demonstrate this during projects.I take accountability for developing and cross-skilling other team members across multiple disciplines to expand capability and versatility of our teams.I define tests that ensure the projects I work on have the appropriate test coverage to mitigate risks and uncertainty. I can deputise and take accountability for leading projects/work streams/scrum mastering if the need arises.I share my understanding of our customers with colleagues regularly and ensure testing reflects the customer journey. I use information I have gathered about our customers and how they use our software in their businesses day to day to highlight potential changes in our products and services that would benefit our customers.I seek to understand escaped defects to understand how I can continuously improve our testing.I Assist and sign off the test cases for functional and non-functional, integration and testing activities Show less