Samer Sherif

Experience

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  L'Oréal

  Jul 2016 - Aug 2016

  Quality Intern

  - Participated in a project to improve the quality of shampoos.- Lab testing for raw materials, finished goods and packaging materials.

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  L'Oréal

  Jul 2017 - Aug 2017

  Quality Intern

  - Responsible for the safety project of chemical risk assessment of raw materials involved in weighing and processing.

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  GSK

  Jan 2019 - Jan 2020

  Operational Quality Inspector

  Responsibilities:- Conduct IPC within manufacturing and packaging processes to ensure quality level maintained.- Process owner for Deviations, Complaints and Out of Specifications by conducting Root Cause Analysis to ensure implementation of Corrective/Preventive actions and closure within the required timeline.- Review and approve manufacturing and packaging shop orders executed, batch production records prior to product release and distribution.Key Achievements:- Participated in Serialization(Track&Trace) Project launch in Non-Lactam value stream.- Maintained zero recalls within the area of responsibility.- Coaching operators to ensure that quality mind-set is embedded in their day to day activities through leading “Stop for Quality” program.- Renovation of Retain Samples store and creation of new tracking system. Show less

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  Novartis

  Feb 2020 - Aug 2020

  Process Specialist

  Responsibilities:- Responsible for the readiness of production for all facilities, RO water, environmental monitoring and gowning.- First-tier troubleshooting of manufacturing issues through line responsibility and shift walkthrough.- Act as SME for the product and process and ensure overall inspection readiness for area of responsibility.Key Achievements:- Maintained 100% adherence to the production plan with zero quality or safety incidents during COVID-19 and Building Stock phase in Solid Processing Unit. Show less

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  Pfizer

  Sept 2020 - now

  Responsibilities:- Ensuring a detailed demand Forecast for ≈ 80 SKUs for on a 36-month rolling horizon and managing In-Market Sales by focusing on timely orders placement and rigorous follow-up in collaboration with Commercial and Customer Service.- Updating Monthly Forecast to reflect to the Market Planning Hub the needed To-Market Sales with respect to the desired Month On Hand upon alignment with Commercial and Finance.- New Product Launch management upon alignment with the site based on the Regulatory approvals and Commercial Plan.- Conducting Monthly Brand Forecast Review and Sales and Operations Planning meetings, leading to improved x-functional collaboration and accurate forecasts.- Facilitate and/or shape Commercial decisions by leveraging comprehensive market data analysis and understanding business trends to deliver crucial insights that drive value creation.- Reducing inventory values through analysis of inventory levels at the Logistics Hub and Local LSP, ensuring optimal stock coverage and minimizing stock outs.- Monitoring Logistics Operations for the imported products from the Logistics Hub.Key Achievements:- Spearheaded the implementation of a first-to-market Distributor S&OP (Sales and Operations Planning) process in the Egyptian market. This initiative resulted in a 300% increase in distributor on-hand inventory (from 0.5 to 1.5 months) leading to increased sales opportunities and enhanced customer engagement.- Led a cross-functional team in the successful launch of 6 new products within a record timeframe of 9 months. This achievement underscores our ability to drive revenue growth while meeting the needs of our patients with innovative solutions- Directed a multidisciplinary response team to work with the Unified Purchasing Authority (UPA) to maintain patient access to essential medications during a supply shortage. This initiative prevented potential revenue loss and fully met budgetary targets by 100%. Show less Key Achievements:- Leading IMEx (Integrated Manufacturing Excellence) deployment for ELI Cluster by installing standardization, integration and sustainable improvements of processes and performance.- Achieved a perfect score on a regional assessment of operational excellence practices. My contributions were instrumental in making the ELI cluster a benchmark for the EMEA region.- Putting 6 peers on track to ensure lean and integrated processes within Emerging Markets GSC for different modules such as: Process Centric Team, Standard Work Schedule, Continuous Improvement Loop, Visual Metrics and Structured Gemba.- Leading Tier 1 and Tier 2 meetings, actions and escalations through Pfizer’s Digital Platform.- Leading 3 projects as a Master Data expert for Egypt with the following results:• 50% reduction in Ship-To codes after aligning with Commercial and Finance to ensure clean Master Data maintenance.• Decreased lead time for Cold Chain Egypt UPA orders processing by 33% by implementing new flow for the SKUs codes during order entry on SAP.• Saving up to 500 minutes equivalent to 8 hours of manual creation of Undertaking Letters by automation of the process and acquiring the approvals automatically. Show less Responsibilities:- Responsible for supply of orders ensuring optimal product flow and timely supply of products executed through Intercompany Operations Supply Model,- Coordinate monthly and weekly sales estimates,- Collaborate with demand planners, I/O customer service, commercial and customers to execute order management in-line with customer expectations,- Responsible for collecting and issuing all documents required for import and export permits and receiving Ministry of Health approvals,- Process owner for O2C management: customer order receipt, order processing and allocation, product availability reviews, LSP pick/pack instructions, shipment and import/export, final customer delivery and invoicing,Key Achievements:- Successful training and onboarding for customers for using Prime Pfizer system to place the orders themselves- 100% accurate weekly and monthly sales estimates reporting with collaboration with commercial and finance Show less Responsibilities:- Processing and supply of orders in a timely and efficient manner to Distributors, Governmental Institutions and Private Hospitals in Egypt through Logistics Service Provider,- Ensure delivery of customers’ orders on time in full (OTIF) through accurate and fast processing within agreed lead times,- Liaise with the customers for delivery dates and plan for the transportation schedule,- Execution of Inventory Management processes at the Logistics Service Provider,- Identification of potential supply problems and communicate with stakeholders (Demand&Supply, Finance, Commercial, Quality) to implement necessary preventive and corrective actions,Key Achievements:- Building new warehousing and distribution model for PBG in Egypt after separation of Viatris including: Handover of Logistics&Customer Service processes, Creation of new SOPs&Way of Work and ERP system integration with Logistics Service Provider,- Successful ERP system migration from E1 to SAP within agreed lead times,- Responsible of managing Governmental UPA orders for more than 300 destination points and ≈ 150 orders/month including: overprinting of products, orders preparation and distribution planning,- Decreased lead time of E2E UPA orders processing by 37%,- Decreased obsolescence of Short Shelf Life products by ≈ 3 Million EGP through communication with stakeholders to ensure receiving by the customers and avoid returns, Show less

  • Demand and Supply Manager

    Dec 2023 - now

  • Continuous Improvement Specialist - ELII

    Nov 2020 - now

  • Demand Planner Assignee - Egypt

    Apr 2023 - Dec 2023

  • Senior Customer Service and Process Analyst - LEVANT, Iraq and Iran

    Jan 2022 - Dec 2023

  • Logistics and Customer Service Coordinator - Egypt

    Sept 2020 - Dec 2021