Katherine Ewald

Experience

• 

  Pappasito's Cantina

  Apr 2008 - Nov 2016

  Bartender

  I maintained an accurate cash bank during each shift, provided customer service to guests seated at the bar and in the restaurant, and guaranteed prompt delivery of drinks and food. Multitasking with other bartenders and servers was essential in order to provide a successful dinner service.Trained new staff members and taught company standards and processes.

• 

  Village Taqueria and Tequila Bar

  May 2011 - May 2015

  Bartender/ Assistant Manager

  Create bulk mixes, prepare garnishes, and fully stock the bar at the beginning of each shift.Guest checks are maintained and an accurate cash drawer is kept while establishing relationships with customers.Utilized Microsoft Word and Microsoft Excel in order to create an innovative Tequila Incentive Program that increased liquor sales and increased staff and customer knowledge and camaraderie. In addition to bartending and serving responsibilities, utilized Facebook and email marketing in order to saturate the market with our brand and inform past and prospective guests about special events and programs. Show less

• 

  Sports Connect

  Nov 2016 - Jun 2024

  Senior Support Representative

  • Senior Product Manager

    Apr 2022 - Jun 2024

  • Product Manager

    Sept 2020 - Apr 2022

  • Quality Assurance Analyst

    Nov 2018 - Sept 2020

  • Senior Customer Support Representative

    Nov 2016 - Sept 2020
• 

  The Home Depot

  Jun 2024 - now

  Senior Product Manager

  Senior Product Manager- Workforce Xchange