
Mikala Morris, CAPM
Strategic Planning Intern

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About me
Learning Operations Manager at Philips
Education

Virginia Tech
2010 - 2014Bachelor of Science Management/Human Resource Management Option, Marketing
Experience

Butterfly: Switzerland
Jan 2013 - Apr 2013Strategic Planning Intern
Retirement Benefit Solutions, L.L.C.
May 2013 - Feb 2014Intern
Retirement Benefit Solutions, L.L.C.
Jun 2014 - May 2015New Business Coordinator
HW&W, Inc.
Apr 2015 - Jun 2016Process Improvement Analyst-Created business process maps and process descriptions for NNSA program and support offices.-Records Management Representative for the OQM-Root cause analysis and reporting -Management System (MS) auditing against the ISO 9001 Standard-Developed Quality Management Systems in program offices

InfoReliance
Jun 2016 - Oct 2016Quality Management ConsultantResponsible for the analysis of current work processes through the ISO 9001 registration project. Created business process maps and process descriptions for the OCIO. Drafted a Management System Description document to begin developing a Quality Management System for the OCIO.

IB3 Global Solutions
Oct 2016 - Apr 2018Senior Quality Management ConsultantOn contract at the National Nuclear Security Administration (NNSA) in the Office of Quality Management (OQM)-Audit the NNSA Management System for compliance with internal policy and ISO 9001: 2015-Quality Management System (QMS) development -Business Process Mapping (BPM)-Process development and documentation -Process reengineering -Policy review-Gap analysis -Root cause analysis and reporting-Data analysis -Performance Management -Project Management-Records Management Show less

Cerner Corporation
May 2018 - Feb 2022Supporting the EHRM Program as the Knowledge Management Lead. Quality Management Lead on the Department of Veterans Affairs Electronic Health Record Modernization (EHRM) Project.
Senior Federal Project Manager
Jun 2021 - Feb 2022Manager, Quality Management
Oct 2019 - Jun 2021Management Consultant
May 2018 - Oct 2019

Philips
Feb 2022 - nowLearning Operations Manager
Jun 2023 - nowQuality Project Manager
Feb 2022 - Jun 2023
Licenses & Certifications
- View certificate

Creating a Program Strategy
LinkedInJan 2023 
CAPM-PMI
Project Management InstituteMar 2017
ISO 9001: 2015 Understanding and Internal Quality Auditing
Plexus InternationalNov 2015
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