Mikala Morris, CAPM

Mikala Morris, CAPM

Strategic Planning Intern

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  • Timeline

  • About me

    Learning Operations Manager at Philips

  • Education

    • Virginia Tech

      2010 - 2014
      Bachelor of Science Management/Human Resource Management Option, Marketing
  • Experience

    • Butterfly: Switzerland

      Jan 2013 - Apr 2013
      Strategic Planning Intern
    • Retirement Benefit Solutions, L.L.C.

      May 2013 - Feb 2014
      Intern
    • Retirement Benefit Solutions, L.L.C.

      Jun 2014 - May 2015
      New Business Coordinator
    • HW&W, Inc.

      Apr 2015 - Jun 2016
      Process Improvement Analyst

      -Created business process maps and process descriptions for NNSA program and support offices.-Records Management Representative for the OQM-Root cause analysis and reporting -Management System (MS) auditing against the ISO 9001 Standard-Developed Quality Management Systems in program offices

    • InfoReliance

      Jun 2016 - Oct 2016
      Quality Management Consultant

      Responsible for the analysis of current work processes through the ISO 9001 registration project. Created business process maps and process descriptions for the OCIO. Drafted a Management System Description document to begin developing a Quality Management System for the OCIO.

    • IB3 Global Solutions

      Oct 2016 - Apr 2018
      Senior Quality Management Consultant

      On contract at the National Nuclear Security Administration (NNSA) in the Office of Quality Management (OQM)-Audit the NNSA Management System for compliance with internal policy and ISO 9001: 2015-Quality Management System (QMS) development -Business Process Mapping (BPM)-Process development and documentation -Process reengineering -Policy review-Gap analysis -Root cause analysis and reporting-Data analysis -Performance Management -Project Management-Records Management Show less

    • Cerner Corporation

      May 2018 - Feb 2022

      Supporting the EHRM Program as the Knowledge Management Lead. Quality Management Lead on the Department of Veterans Affairs Electronic Health Record Modernization (EHRM) Project.

      • Senior Federal Project Manager

        Jun 2021 - Feb 2022
      • Manager, Quality Management

        Oct 2019 - Jun 2021
      • Management Consultant

        May 2018 - Oct 2019
    • Philips

      Feb 2022 - now
      • Learning Operations Manager

        Jun 2023 - now
      • Quality Project Manager

        Feb 2022 - Jun 2023
  • Licenses & Certifications

    • Creating a Program Strategy

      LinkedIn
      Jan 2023
      View certificate certificate
    • CAPM-PMI

      Project Management Institute
      Mar 2017
    • ISO 9001: 2015 Understanding and Internal Quality Auditing

      Plexus International
      Nov 2015