Keng Hoe Chong

Experience

• 

  IBM

  May 1992 - Oct 1998

  Systems Engineer

  • Level 1 support for Mainframe customers running all 3 operating systems (VM/ESA, VSE/ESA, OS390)• Level 1 support for Mainframe customers running SQL/DS Database System• Professional Services implementation for IBM Communications Systems (VTAM/NCP)• Professional Services implementation for IBM Mainframe Operating Systems upgrade and migration• Managed Services for Financial Institution Credit Card Operations• Instructor for IBM Mainframe systems & operations

• 

  Visa

  Nov 1998 - Aug 1999

  Regional Network Engineer

  Level 2 support for mission critical networks which carry credit / debit card transactions

• 

  Cisco

  Sept 1999 - Apr 2024

  Lead a team of 4 Cybersecurity Specialists across Asia Pacific region. Work closely with the team - focused on Extended Detection and Response (XDR) solutions, Endpoint Detection & Response (EDR), Network Detection & Response (NDR) and Email Security solutions. This suite of solutions helps the SoC / SecOps team to detect cybersecurity breaches faster and reduces the time taken to respond to the incident. Lead a team of 12 Pre-Sales Engineers covering the Enterprise / Public Sector customers in SingaporeReview technical readiness of Cisco's 1st-tier partners in SingaporePartner with cross-functional teams (Product, Marketing, Sales, Services, etc) to develop solutions and proposalsWork with C-Level stakeholders in business transformation through the adoption of technologiesServe as regular speaker at Cisco events and Partner-led events Design and Consulting for mission-critical Network Architectures for Financial Services sector (Data Center Network and Security Architectures, Low-Latency Trading)Design and Consulting for Enterprise-wide Unified Communications and Collaboration solutionAssist customers to develop architecture blueprints to support e-Business infrastructure, trading floor infrastructure, converged data and voice network infrastructure

  • Leader, Systems Engineering (eXtended Detection and Response)

    May 2023 - Apr 2024

  • Manager, Systems Engineering

    Aug 2016 - Apr 2023

  • Senior Solution Architect

    Sept 1999 - Jul 2016
• 

  Netis Global

  May 2024 - now

  Senior Solutions Architect

  • Lead technical presentations, demonstrations, workshops and design sessions to help solve customer challenges with limited visibility into the performance of critical network segments and end-to-end business transactions.• Execute enablement and training programs for partners• Support PoV activities